Marilu Salinas
Phoenix
Summary
To obtain a position where I can maximize customer satisfaction and utilize my experience and expertise, while continuing to acquire diverse customer service experience in a dynamic professional environment. I provide excellent oral and written communication skills with the ability to work effectively in a multitasking, high volume environment. I am self-motivated and detailed oriented with strong decision making and problem-solving skills.
Overview
20
20
years of professional experience
Work History
Paralegal
Rafi Law Group
09.2023 - Current
- Communicate with clients in both English and Spanish, providing updates, gathering case details, and answering questions.
- Draft demand letters, review medical records and monitor case progression.
- Collaborate with support staff on tasks such as obtaining a police report.
- Assist attorney in preparing cases for settlement or litigation as needed.
- A strong preference for handling fewer cases but delving deeply into files to maximize case value.
Case Manager
Arrowhead Health/Redirect Health
11.2012 - 09.2023
- Invoice generation, Payment processing, Reconciliation, and financial reporting.
- Identifying areas for improvement in collections process and implementing changes to enhance efficiency.
- Investigating and resolving billing
- Schedule patients
- Gather Accident information for case.
Accountant
ANGELICA'S RECORDS
03.2005 - 11.2012
- Conducting legal research to financial matters, such as tax law, financial regulations, and accounting principals.
- Analyzing financial data for legal cases, such as calculating damages, analyzing financial impact of legal actions.
- Ability to analyze financial data, identify trends, and make informed decisions.
- Process invoices for venders.
Education
High school diploma -
Pacoima, CASkills
- Hospital Experience
- Multilingual
- EMR Systems
- Translation
- Insurance Verification
- Medical Scheduling
- Legal Research
- Microsoft Outlook
- Administrative Experience
- Research
Timeline
Paralegal
Rafi Law Group
09.2023 - Current
Case Manager
Arrowhead Health/Redirect Health
11.2012 - 09.2023
Accountant
ANGELICA'S RECORDS
03.2005 - 11.2012
High school diploma -
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