Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marilyn Monroy

Phoenix

Summary

Self motivated, dependable employee with a career spent in implementing strategies to help patients. Fast learner and ready to tackle new challenges in an office-based environment. Organized and successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

12
12
years of professional experience

Work History

Prior Authorization Specialist

Arizona Cardiology Group
06.2022 - Current
  • Verify insurance eligibility, obtain prior authorization for testing, appeal denials for authorizations, review clinicals to answer medical necessity questionnaires
  • Identified trends in denials through data analysis, adapting strategies accordingly for improved success rates in obtaining approvals.

Test Scheduler

Arizona Cardiology Group
05.2018 - 01.2022
  • Schedule testing for patients.

Front Desk Receptionist

Arizona Cardiology Group
01.2017 - 03.2018
  • Greeted and checked in patients for their office visit
  • Collected copays
  • Scanned insurance cards
  • Verified demographics and insurance verification

Medical Records Technician

ARIZONA CARDIOLOGY GROUP
01.2015 - 01.2017
  • Faxed out referrals and medical records upon receiving medical record request form
  • Retrieves medical records from outside offices including hospital portals for upcoming appointments
  • Helped patients obtain copies of their records upon request.

Scheduler

ARIZONA CARDIOLOGY GROUP
05.2014 - 01.2015
  • Answered high volume of scheduling calls, called on referrals, scheduled testing, transfer calls to department needed

HIM Coordinator

ARIZONA CARDIOLOGY GROUP
08.2012 - 07.2014
  • Organized paper charts, scanned documents into EMR (EKG tracings, holter monitor tracings, consult reports, treadmill tracings, vascular worksheets, etc.), obtained records from hospital portals
  • Helped patients complete a release of information form to obtain or send records.

Education

High school or equivalent -

Copper Canyon High School
Phoenix, AZ
05.2012

Skills

  • Data Entry
  • Medical Records
  • Medical Office Experience
  • Customer Service
  • HIPAA
  • Insurance Verification
  • Professionalism and Ethics
  • ICD-10 Coding Familiarity
  • Workflow Management
  • CPT coding knowledge

Timeline

Prior Authorization Specialist

Arizona Cardiology Group
06.2022 - Current

Test Scheduler

Arizona Cardiology Group
05.2018 - 01.2022

Front Desk Receptionist

Arizona Cardiology Group
01.2017 - 03.2018

Medical Records Technician

ARIZONA CARDIOLOGY GROUP
01.2015 - 01.2017

Scheduler

ARIZONA CARDIOLOGY GROUP
05.2014 - 01.2015

HIM Coordinator

ARIZONA CARDIOLOGY GROUP
08.2012 - 07.2014

High school or equivalent -

Copper Canyon High School

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Marilyn Monroy