Marilynn Clark
Rio Rico,AZ
Summary
Skilled Audiologist/HIS with a proven track record at EarLux, enhancing patient satisfaction through expert hearing aid maintenance and personalized care. Leveraged excellent communication and problem-solving skills to educate diverse patient populations, significantly improving device functionality and user trust. Continuously advanced professional knowledge, contributing to the development of innovative treatment plans and efficient clinic workflows.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
6
6
years of professional experience
Work History
Contract Audiologist/HIS
EarLux
12.2024 - Current
- Educated patients and families on the proper use and maintenance of hearing aids, leading to improved device performance and user satisfaction.
- Established trust with diverse patient populations through effective communication techniques tailored to individual needs.
- Took ear impressions and molds, ordered instruments, and fitted devices, making adjustments for comfort and optimal functionality.
- Participated in ongoing professional development opportunities to maintain current knowledge of best practices within the field of audiology.
Licensed Hearing Instrument Specialist
Audibel
08.2021 - 12.2024
- Facilitated group education sessions focusing on hearing health topics, promoting overall wellness among attendees.
- Created customized earmolds that helped improve comfort levels leading to higher patient satisfaction rates.
- Strengthened relationships with referring physicians, enhancing referral rates for the practice.
- Established a positive rapport with patients, fostering trust and loyalty to the practice over time.
- Administered counseling sessions related to managing tinnitus symptoms providing relief for affected individuals.
- Provided exceptional customer service during fittings, adjustments, and troubleshooting sessions for optimal device performance.
- Conducted regular equipment maintenance checks ensuring optimum functionality during patient testing.
- Improved patient outcomes by conducting thorough hearing evaluations and providing personalized recommendations.
- Enhanced customer satisfaction with timely follow-up appointments and fine-tuning of hearing devices.
- Reduced wait times for appointments by optimizing clinic workflow and implementing time-saving measures.
- Maintained up-to-date knowledge on industry advancements through continuous professional development opportunities.
- Developed strong communication skills working with diverse populations to address varying degrees of hearing loss concerns.
- Collaborated with audiologists to develop individualized treatment plans tailored to each patient''s needs.
Licensed Hearing Instrument Specialist
Amplifon
05.2019 - 08.2021
- Established a positive rapport with patients, fostering trust and loyalty to the practice over time.
- Strengthened relationships with referring physicians, enhancing referral rates for the practice.
- Administered counseling sessions related to managing tinnitus symptoms providing relief for affected individuals.
- Assisted in training new staff members on best practices within the clinic, contributing to an efficient work environment.
- Provided exceptional customer service during fittings, adjustments, and troubleshooting sessions for optimal device performance.
- Conducted regular equipment maintenance checks ensuring optimum functionality during patient testing.
- Reduced wait times for appointments by optimizing clinic workflow and implementing time-saving measures.
- Managed inventory effectively to ensure availability of appropriate devices while minimizing costs associated with excess stock.
- Collaborated with audiologists to develop individualized treatment plans tailored to each patient''s needs.
Education
Associate of Applied Science - Communications
Cochise College
Nogales, AZ08-2015
Skills
- Patient education
- Clinical documentation
- Maintaining patient records
- Patient diagnosis
- Hearing test administration
- Hearing aid fitting
- Tele-audiology
- Problem-solving
- Time management
- Attention to detail
- Excellent communication
- Organizational skills
Languages
Spanish
Native or Bilingual
Timeline
Contract Audiologist/HIS
EarLux
12.2024 - Current
Licensed Hearing Instrument Specialist
Audibel
08.2021 - 12.2024
Licensed Hearing Instrument Specialist
Amplifon
05.2019 - 08.2021
Associate of Applied Science - Communications
Cochise College
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