Marimar Garcia
Tucson
Summary
I am a dedicated paralegal student at Pima Community College, graduating next year, with hands-on experience in civil litigation, legal document preparation, and client service. My background includes over two years as a Legal Assistant, along with strong customer service and administrative experience. I am hardworking, reliable, and eager to contribute to a legal team while continuing to grow as an aspiring paralegal.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Citywide Insurance
03.2023 - Current
- Assist customers with policy questions, payments, adding or removing vehicles, and updating personal information.
- Provide clear explanations of coverage options and billing details.
- Process changes efficiently while maintaining accuracy and compliance with company guidelines.
- Handle incoming calls, respond to customer concerns, and offer professional, reliable support.
- Maintain confidential client information and ensure excellent customer service with every interaction.
Guglielmo & Associates
08.2022 - 02.2023
- Prepared and filed legal documents through state e-filing systems, ensuring accuracy and compliance with court rules.
- Drafted motions including motions to extend time, alternative motions, and other pleadings.
- Coordinated with ABC Legal and other process servers; reviewed affidavits of service for accuracy.
- Contacted court clerks to obtain filing confirmations, request orders, and verify scheduling requirements.
- Conducted basic legal research to support motion drafting and attorney requests.
- Organized case files, tracked deadlines, and maintained updated calendars for the litigation team.
Patient Access Representative
Northwest Medical Center
02.2019 - 03.2022
- Registered patients in a fast-paced ER environment while collecting accurate information and required documentation.
- Verified insurance through systems such as Passport, WISHPA, Caremore, AHCCCS, and Blue Cross Blue Shield.
- Provided calm, compassionate support to patients and families during high-stress situations.
- Collaborated closely with medical staff to ensure efficient patient intake and workflow.
House Substitute
Parent Child Centers
01.2017 - 01.2019
- Assisted teachers with instruction, classroom activities, and student supervision.
- Helped prepare learning materials, provided one-on-one and small group support, and maintained a positive learning environment.
- Completed administrative tasks such as attendance, documentation, and classroom setup.
Education
Paralegal Studies
Pima Community College
Tucson, AZ12.2025
Skills
- Legal document preparation and e-filing, Civil litigation support, Basic legal research
- Strong written and verbal communication, Customer service & client interaction
- Medical terminology and insurance verification, Organization and time management
- Problem-solving and conflict resolution, Detail-oriented and reliable
- Bilingual: English & Spanish
Certification
- CPR Certification
- Level One Fingerprint Clearance Card
Timeline
Customer Service Representative
Citywide Insurance
03.2023 - Current
Guglielmo & Associates
08.2022 - 02.2023
Patient Access Representative
Northwest Medical Center
02.2019 - 03.2022
House Substitute
Parent Child Centers
01.2017 - 01.2019
Paralegal Studies
Pima Community College