Marina Romero
Tucson
Summary
Dedicated professional with strong communication and organizational skills. Proven ability to manage scheduling and assist with administrative tasks, ensuring efficient operations and a welcoming atmosphere for patients and clients. Ready to contribute as a medical assistant with a dynamic healthcare team
Overview
11
11
years of professional experience
Work History
PSR
Carondelet Medical Group
Tucson
12.2023 - Current
- Completed day-to-day duties accurately and efficiently.
- Greeted patients and visitors upon arrival to ensure a welcoming atmosphere.
- Managed appointment scheduling using electronic health record systems for efficiency.
- Collected patient information and verified insurance details for accurate records.
- Answered phone calls promptly and addressed inquiries regarding services and procedures.
- Assisted medical staff with administrative tasks to support daily operations effectively.
- Checked patients in and out for appointments and collected co-payments.
- Greeted and checked in patients, updating patient information in computer system.
- Verified insurance coverage for appointments and collected co-payments as required.
Eligibility Specialist
Savista
Tucson
02.2022 - 08.2023
- Processed applications and maintained accurate client records in compliance with regulations.
- Communicated with clients to gather necessary documentation and information.
- Reviewed applications for eligibility and determined whether applicants met the criteria to receive benefits.
- Assisted clients with completing forms required for processing applications.
- Explained reasons behind application denials and recommended further action.
Scheduler
American Red Cross
Tucson
06.2021 - 01.2022
- Coordinated scheduling for blood drives and events across multiple locations.
- Maintained accurate records of volunteer availability and assignments.
- Implemented feedback to enhance overall scheduling procedures and effectiveness.
- Scheduled and confirmed appointments.
Department Manager
McDonald's
Tucson
06.2015 - 05.2021
- Led and managed a team of 15 employees in the Department, ensuring that all tasks are completed efficiently and on time.
- Managed daily restaurant operations and ensured efficient workflow.
- Trained and mentored team members on service standards and procedures.
- Coordinated staff schedules to meet peak service demands consistently.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Oversaw inventory management and maintained stock levels for food supplies.
- Handled shift overstock, restocking, and inventory control.
- Conducted regular staff meetings to communicate updates and expectations.
Education
Associate of Science - Criminal Justice
Brown Mackie College
Tucson, AZ06-2013
Certificate - Medical Assistant
Tucson College
Tucson, AZ03-2007
Skills
- Patient scheduling
- Insurance verification
- Client documentation
- First Aid/CPR
- Time management
- Multitasking Abilities
- Effective communication
- Collaboration
- Team leadership
- Team building
- Problem solving
- Fluent in Spanish
Languages
Spanish
Professional
Timeline
PSR
Carondelet Medical Group
12.2023 - Current
Eligibility Specialist
Savista
02.2022 - 08.2023
Scheduler
American Red Cross
06.2021 - 01.2022
Department Manager
McDonald's
06.2015 - 05.2021
Associate of Science - Criminal Justice
Brown Mackie College
Certificate - Medical Assistant
Tucson College