MARIO PARRA
Scottsdale
Summary
Accomplished Hospitality General Manager with 15+ years of progressive leadership experience overseeing $9–12 million high-volume, upscale restaurant operations. Proven success leading 6–10 manager teams, driving award-winning beverage performance, and executing new restaurant openings and operational turnarounds. Recognized for delivering elevated guest experiences, strong financial results, and high-performing cultures aligned with premium polished standards. Well-positioned to lead Drake’s Steakhouse with excellence, consistency, and profitability.
Overview
11
11
years of professional experience
Work History
General Manager
MAGGIANO’S LITTLE ITALY
Scottsdale
01.2023 - Current
- Lead a $9–12 million annual revenue operation with full financial accountability
- Direct and develop a leadership team of 6–10 managers, overseeing large FOH and BOH teams
- Achieved highest beverage opt-in percentage, driving incremental revenue and guest engagement
- Played a critical role in restaurant turnaround initiatives, improving execution, morale, and results
- Selected to support new restaurant openings, contributing to pre-opening planning, training, and launch
- Ensure consistent execution of hospitality standards, food quality, and premium guest experience
Store Manager / General Manager
GENESCO LIDS
01.2018 - 01.2019
- Managed multi-million-dollar retail operations including sales, staffing, and inventory
- Demonstrated leadership versatility across hospitality and retail environments
Assistanet General Manager
STEFANI GROUP – STEFANI PRIME
01.2016 - 01.2018
- Oversaw daily operations, financial performance, and leadership development
- Strengthened operational discipline, accountability, and team performance
Manager
MAPLE & ASH
Scottsdale
01.2015 - 01.2016
- Led operations for a luxury, high-end steakhouse concept
- Managed high-expectation service environments focused on elevated dining and guest experience
Education
Bachelor’s Degree - Hospitality Management
The Art Institute
Skills
- High-Volume Operations
- restaurant operations
- customer experience
- team leadership
- staff training
- inventory management
- time management
- adaptive leadership
- Deadline oriented
- Staffing
- Full P&L Ownership
- Beverage Program Optimization
- Sales Growth
- Leadership Development
- Succession Planning
- Restaurant Openings
- Turnarounds
- Labor Strategy
- Cost Control
- Guest Experience
- Brand Execution
- Leadership
- Problem resolution
- Schedule management
- Team oversight
Affiliations
Scottsdale Chamber of Commerce, Member, Past 2 Years
Personal Information
Title: General Manager | Hospitality & Steakhouse Operations
Languages
English
Professional
Spanish
Professional
Timeline
General Manager
MAGGIANO’S LITTLE ITALY
01.2023 - Current
Store Manager / General Manager
GENESCO LIDS
01.2018 - 01.2019
Assistanet General Manager
STEFANI GROUP – STEFANI PRIME
01.2016 - 01.2018
Manager
MAPLE & ASH
01.2015 - 01.2016
Bachelor’s Degree - Hospitality Management
The Art Institute