Responsible for leading, training and supervising visitor services team of student workers.
Schedule staff for daily shifts and special events.
Managing daily front of house and retail operations.
Coordinate onsite event logistics, staffing and vendor communications.
Manage Visitor Services Department budget.
Gift Analyst
LACMA
04.2022 - 04.2024
Assist development and membership departments with gift recording and data management in Tessitura.
Review and process daily gifts and memberships via batch entry.
Data cleanup in Tessitura.
Visitor Services Associate
LACMA
10.2019 - 04.2022
Responsible for providing information about current exhibitions and events happening at the museum.
Working front of the house in the ticket office, galleries and troubleshooting and selling memberships.
Answering main phone lines and visitor emails as well as troubleshooting memberships and constituents in tessitura.
Worked special events: Opening receptions, Art+Film Gala, and education programming.
Tour Guide
ArtmuseLA
10.2019 - 03.2020
A community of art historians, artists and educators who offer small groups private art tours in museums, galleries, artist studios and private collections throughout the Los Angeles area.
Visitor Services Associate
SFMOMA
03.2019 - 09.2019
Responsible for providing information about current exhibitions and events happening at the museum
Working front of the house in ticket office, galleries and troubleshooting memberships.
Education
Master of Arts - Art History
Arizona State University
Tempe, AZ
05-2025
Museum Studies Certificate - Museum Studies
East Los Angeles College
Los Angeles, CA
05-2022
Bachelor of Arts - Art History
California State University
San Bernardino, CA
05-2018
Skills
Excellent verbal and written communication skills
Excellent customer service
Team Leadership
Bilingual: Spanish: read, write, speak
Scheduling and planning
Tour guiding experience
Data management
Customer service
Tutoring experience
Training experience
Proficient researcher
Microsoft Office
Photoshop
Tessitura
Internships And Conferences
Curatorial Assistant Internship, 2021, 18th Street Art Center, Santa Monica, CA
Metaphysical Seeing, Thinking, Expressing, 2018, CSUSB Undergraduate Art History Conference
47th Annual Student Show, 2017, Robert and Frances Fullerton Museum of Art (RAFFMA), San Bernardino, CA