Overview
Work History
Education
Skills
Internships And Conferences
Certification
Languages
Timeline
Generic

Mario Torres

Phoenix

Overview

6
6
years of professional experience
1
1
Certification

Work History

Visitor Services Coordinator

ASUAM
06.2024 - Current
  • Responsible for leading, training and supervising visitor services team of student workers.
  • Schedule staff for daily shifts and special events.
  • Managing daily front of house and retail operations.
  • Coordinate onsite event logistics, staffing and vendor communications.
  • Manage Visitor Services Department budget.

Gift Analyst

LACMA
04.2022 - 04.2024
  • Assist development and membership departments with gift recording and data management in Tessitura.
  • Review and process daily gifts and memberships via batch entry.
  • Data cleanup in Tessitura.


Visitor Services Associate

LACMA
10.2019 - 04.2022
  • Responsible for providing information about current exhibitions and events happening at the museum.
  • Working front of the house in the ticket office, galleries and troubleshooting and selling memberships.
  • Answering main phone lines and visitor emails as well as troubleshooting memberships and constituents in tessitura.
  • Worked special events: Opening receptions, Art+Film Gala, and education programming.

Tour Guide

ArtmuseLA
10.2019 - 03.2020
  • A community of art historians, artists and educators who offer small groups private art tours in museums, galleries, artist studios and private collections throughout the Los Angeles area.

Visitor Services Associate

SFMOMA
03.2019 - 09.2019
  • Responsible for providing information about current exhibitions and events happening at the museum
  • Working front of the house in ticket office, galleries and troubleshooting memberships.

Education

Master of Arts - Art History

Arizona State University
Tempe, AZ
05-2025

Museum Studies Certificate - Museum Studies

East Los Angeles College
Los Angeles, CA
05-2022

Bachelor of Arts - Art History

California State University
San Bernardino, CA
05-2018

Skills

  • Excellent verbal and written communication skills
  • Excellent customer service
  • Team Leadership
  • Bilingual: Spanish: read, write, speak
  • Scheduling and planning
  • Tour guiding experience
  • Data management
  • Customer service
  • Tutoring experience
  • Training experience
  • Proficient researcher
  • Microsoft Office
  • Photoshop
  • Tessitura

Internships And Conferences

  • Curatorial Assistant Internship, 2021, 18th Street Art Center, Santa Monica, CA
  • Metaphysical Seeing, Thinking, Expressing, 2018, CSUSB Undergraduate Art History Conference
  • 47th Annual Student Show, 2017, Robert and Frances Fullerton Museum of Art (RAFFMA), San Bernardino, CA

Certification

Museum Studies Certificate

Languages

Spanish
Native or Bilingual

Timeline

Visitor Services Coordinator

ASUAM
06.2024 - Current

Gift Analyst

LACMA
04.2022 - 04.2024

Visitor Services Associate

LACMA
10.2019 - 04.2022

Tour Guide

ArtmuseLA
10.2019 - 03.2020

Visitor Services Associate

SFMOMA
03.2019 - 09.2019

Museum Studies Certificate

Master of Arts - Art History

Arizona State University

Museum Studies Certificate - Museum Studies

East Los Angeles College

Bachelor of Arts - Art History

California State University
Mario Torres