Marisabel Avitia Estrada
Maricopa
Summary
Knowledgeable Shift Manager proficient in scheduling, money handling and team management. Successful at overseeing all areas of operations. Makes adjustments to scheduling and task prioritization to keep assignments and projects on schedule.
Overview
7
7
years of professional experience
2018
2018
years of post-secondary education
Work History
Shift Manager
McDonald's
Maricopa
01.2022 - Current
- Setting targets & making sure they are meet for the day .
- Clean & welcoming environment
- Managing crew to follow directions & standards.
- Customer service, prioritizing the customer feels heard & understood when they had a problem. Most importantly satisfied when the service.
- Inventory for the store product.
Shift Manager
McDonald's
Phoenix
06.2021 - 01.2022
- Supervised daily operations during peak hours to ensure efficient service.
- Trained team members on food safety and customer service standards.
- Coordinated shift schedules to optimize staffing and maintain coverage.
- Did interviews of new potential employees.
- Weekly schedules for employees.
Customer Service Cashier
Costa Vida
Mesa
09.2020 - 06.2021
- Processed customer transactions accurately and efficiently.
- Maintained a clean and organized cashier station.
- Assisted customers with menu selections and special requests.
Quality control
Nature sweet
Willcox
03.2019 - 07.2020
- Maintained quality control standards when packing and shipping items.
- Inspected products regularly for accuracy and quality control purposes.
- Tested recycled materials for quality control purposes.
Education
Carl Hayden
Phoenix, AZSkills
- Inventory management
- Customer service
- Staff scheduling
- Employee training
Languages
Spanish
Professional
Timeline
Shift Manager
McDonald's
01.2022 - Current
Shift Manager
McDonald's
06.2021 - 01.2022
Customer Service Cashier
Costa Vida
09.2020 - 06.2021
Quality control
Nature sweet
03.2019 - 07.2020
Carl Hayden