Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Certification
Accomplishments
Timeline
Generic

Marisela Garcia

Tucson

Summary

Hardworking Leadership Team Member bringing great personnel management and motivational abilities. Helps drive team growth and enhance results through hands-on, proactive oversight of daily operations. Always ready to help personnel and managers achieve shared goals.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Direct Support Professional

Tungland
Tucson
05.2019 - Current
  • Supported individuals with daily living activities and personal care needs.
  • Facilitated recreational activities to promote engagement and enjoyment.
  • Documented client progress and maintained accurate records of services provided.
  • Advocated for clients' rights and needs within the community services framework.
  • Trained and mentored new staff on best practices for client support.
  • Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
  • Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Followed care plan and directions to administer medications.
  • Assisted with planning and coordination of activities and outings based on individual needs.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.

Customer Service Representative

GC Services
Tucson
01.2017 - 01.2018
  • Managed collections process for delinquent accounts using internal software systems.
  • Communicated with clients to negotiate payment arrangements and resolve disputes.
  • Conducted follow-up calls to ensure timely payments and maintain customer relations.
  • Verified accuracy of account information and updated records accordingly.
  • Maintained detailed documentation regarding collection activities, customer conversations, and payment arrangements.

Security Team Member(Temp)

Temp Agency
Tucson
01.2015 - 01.2016
  • Monitored access points to ensure facility security and safety.
  • Collaborated with team members to maintain effective communication during shifts.
  • Prepared detailed reports on incidents and observations for management review.
  • Enforced company policies and regulations to maintain a secure environment.
  • Interacted with visitors in a professional manner while ensuring their compliance with rules and regulations.

Team Member

Perron Mega Store
Tucson
01.2013 - 01.2015
  • Collaborated with team members to achieve daily operational goals.
  • Supported inventory management by restocking supplies as needed.
  • Participated in team meetings to discuss process improvements and updates.
  • Operated cash registers to process payments from customers.
  • Greeted customers upon entering the store with friendly demeanor.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.

Education

High School Diploma -

Pueblo Magnet High School
Tucson, AZ
05-2010

Some College (No Degree) -

Pima Community College
Tucson, AZ

Skills

  • Personal care
  • Medication administration
  • Behavior monitoring
  • Record keeping
  • Client advocacy
  • Activity planning

Affiliations

Photography

Sports

Reading

Outdoors

Variety of Arts

Languages

English
Full Professional
Spanish
Native/ Bilingual

Certification

  • First Aid
  • CPR
  • Artricle 9
  • Fingerprint Clearance Card
  • Behavioral Health

Accomplishments

HS Diploma

Variety of Sports averts/awards

Timeline

Direct Support Professional

Tungland
05.2019 - Current

Customer Service Representative

GC Services
01.2017 - 01.2018

Security Team Member(Temp)

Temp Agency
01.2015 - 01.2016

Team Member

Perron Mega Store
01.2013 - 01.2015

High School Diploma -

Pueblo Magnet High School

Some College (No Degree) -

Pima Community College

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Marisela Garcia