Marisela Ponce Armendariz
Mesa
Summary
Motivated Store Manager practiced in customer relations, sales and inventory control. Demonstrated skill at improving store operations, increasing top line sales and reducing costs. Successful at sales growth, customer growth, budgets and goals.
Driven Dental Assistant successful at building relationships with patients and colleagues. Offers expertise in patient care and education to support optimal oral health outcomes. Attentive and prepared professional dedicated to practice growth and stability.
Overview
8
8
years of professional experience
Work History
Dental Assistant
Affordable Dentures & Implants
Mesa
02.2025 - Current
- Assisted dentists with patient examinations and dental procedures.
- Prepared treatment rooms by sterilizing instruments and arranging supplies.
- Educated patients on oral hygiene practices and post-treatment care.
- Managed patient records using electronic health record systems.
- Scheduled appointments and coordinated patient follow-ups efficiently.
- Monitored inventory levels of dental supplies and placed orders as needed.
- Collaborated with team members to ensure smooth clinic operations.
- Provided compassionate support to patients during procedures and consultations.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Sterilized instruments according to established guidelines and protocols.
- Maintained a neat, clean and organized environment throughout the office.
- Took digital X-rays of teeth using radiographic equipment.
- Greeted patients upon arrival at the office and escorted them to an examination room.
Store Manager
PLS Check Cashing
Phoenix
05.2018 - 02.2025
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Assessed operational efficiency of the store's departments.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Implemented campaigns and promotions to help with developing goods and services.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
Education
Dental Assistant
Carrington College
Mesa, AZHigh School Diploma -
Hobbs High School
Hobbs, NMSkills
- Operational budgeting
- Personnel development
- Employee engagement
- Goals and performance
- Store displays
- Multitasking and organization
- Partnership building
- Documentation and reporting
- Team motivation
- Marketing and promotions
- Recruitment and hiring
- Supply ordering
- Friendly and positive
- Dental radiography
- Infection control
- Patient education
- Chair-side assistance
- Telephone triage
- Appointment scheduling
- Team collaboration
- Dentrix proficiency
- Dental impressions
Timeline
Dental Assistant
Affordable Dentures & Implants
02.2025 - Current
Store Manager
PLS Check Cashing
05.2018 - 02.2025
Dental Assistant
Carrington College
High School Diploma -
Hobbs High School