Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marissa Del Prato

Tempe,AZ

Summary

Enthusiastic and highly motivated entry-level professional with a strong foundation in marketing, communications, and public relations. Soon to graduate in May 2025 with a Bachelor's of Science degree in Communications, equipped with a solid understanding of effective communication strategies including writing, messaging, and audience engagement. Experienced in creating clear and compelling content, knowledgeable about both traditional and digital communication strategies. Strong communication skills drive a sense of eagerness to contribute to brand development, public relations efforts, and strategic campaigns. Passionate about leveraging knowledge to build meaningful connections with audiences and drive business growth. Committed to supporting brand growth and engaging target audiences through storytelling and fresh ideas. Quick to learn and adapt, with a strong desire to develop expertise and make an impact in a fast-paced, creative environment.

Overview

5
5
years of professional experience

Work History

Sales Associate

Popstroke
10.2023 - Current
  • Sell approximately 50-100 golf passes, memberships, and various packages to customers a day.
  • Promote and upsell drink specials and food offerings at the bar.
  • Assist in the sales of merchandise and event bookings.
  • Help customers with booking tee times, membership questions, and general inquiries.
  • Offer guidance on golf course rules, equipment rental, and course layout.
  • Maintain clear and effective communication with customers and team members.
  • Inform customers of ongoing promotions, events, and membership benefits.
  • Assist in addressing any concerns or issues that arise during a guest's visit.
  • Shift lead sales associate, overseeing the sales floor and assisting in training new hires.
  • Helped with daily shift planning, inventory management, and maintaining high service standards.

FOH Staff Member

Zookz-sandwiches With An Edge
02.2023 - 07.2023
  • Serviced guests with food and beverage requirements warmly, courteously and professionally.
  • Developed and maintained positive working relationships with other restaurant staff and supported team to reach common goals.
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.
  • Utilized POS system to receive and process food and beverage orders.

Hostess

North Italia
08.2022 - 11.2022
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
  • Minimized customer service complaints by expertly managing customer expectations during busy periods.

Cashier Team Lead

TK Burgers
09.2019 - 08.2021
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Processed both cash and card purchases and returns.
  • Assisted customers by answering questions and fulfilling requests.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining area to create pleasant and welcoming atmosphere for customers.

Education

Bachelor of Science - Communications

Arizona State University
Tempe, AZ
05.2025

High School Diploma -

Capistrano Valley High School
Mission Viejo, CA
06.2021

Skills

  • Upselling
  • Engagement
  • Excellent communication skills
  • Public Speaking
  • Project Management
  • Social Media/Content Creation

Timeline

Sales Associate

Popstroke
10.2023 - Current

FOH Staff Member

Zookz-sandwiches With An Edge
02.2023 - 07.2023

Hostess

North Italia
08.2022 - 11.2022

Cashier Team Lead

TK Burgers
09.2019 - 08.2021

High School Diploma -

Capistrano Valley High School

Bachelor of Science - Communications

Arizona State University
Marissa Del Prato