Marissa Flores
Phoenix
Summary
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Lead Twos Teacher
Covenant Child Care Center
06.2023 - Current
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Gathered materials and resources to prepare for lessons and activities.
- Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Taught hand washing and proper use of utensils to promote good hygiene and etiquette habits.
- Established positive relationships with students and families.
- Monitored classroom to verify safe and secure environment.
- Organized and supervised large and small group activities.
- Modeled positive behavior and communication skills for students.
- Guided students to develop social, emotional and physical skills.
- Collaborated with teachers, parents and administrators to facilitate positive outcomes for students.
- Incorporated music, art and literature into curriculum.
Lead Ones Teacher
North Phoenix Baptist Church
01.2022 - 03.2023
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
- Continuously pursued professional development opportunities such as workshops or conferences to stay current in educational trends.
- Organized extracurricular activities such as clubs or field trips that enriched students' learning experiences outside traditional classroom settings.
- Integrated cultural awareness into lessons by incorporating diverse perspectives and materials into the curriculum.
- Mentored new teachers, sharing best practices and providing guidance to help them adapt to their new roles successfully.
- Developed and executed formative and summative assessments to monitor student progress, adjusting teaching strategies accordingly.
- Implemented classroom management plan that reduced disruptions, creating more conducive learning environment.
Lead Preschool Teacher
Legacy Foundation Christ-town YMCA
01.2023 - 06.2023
- Assisted and supervised Number children through entire school day.
- Incorporated play-based learning opportunities into daily routines, allowing students to explore new concepts while developing critical thinking skills through hands-on experiences.
- Utilized positive reinforcement techniques when addressing behavioral issues, maintaining a respectful and orderly classroom environment conducive to learning.
- Utilized books, songs and games to engage students.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Submitted weekly lesson plans.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Managed classroom materials efficiently, ensuring availability of necessary resources for daily activities and reducing waste.
- Collaborated with fellow teachers to develop curriculum and share best practices, improving overall classroom effectiveness.
Lead Teacher
Covenant Child Care Center
07.2014 - 08.2021
- Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
- Planned and implemented different daily activities to enhance overall development and growth of every student.
- Conferred with parents about student progress to boost family involvement and enhance student support.
- Organized rooms in line with current educational thinking to maximize educational opportunities for students.
- Worked one-on-one with students and student teachers to increase overall classroom success.
- Designed lesson plans for teaching staff and worked closely with administration for compliance with state curricula.
Receptionist
Life Care Center of Scottsdale
09.2019 - 02.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Maintained visitor log for entering and leaving facility for security purposes.
Customer Service Representative
Alpha Connect
03.2011 - 07.2014
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Associate Of Applied Arts -
Maricopa Community Colleges, Phoenix College
Phoenix, AZHigh School Diploma -
Humanities And Science
Phoenix, AZ03.2012
Skills
- Strong work ethic
- Customer service
- Friendly and likeable
- Problem-solving
- Time management
- Multitasking and organization
- Active listener
- Adaptability and flexibility
- Verbal and written communication
- Efficient under pressure
- Conflict resolution
Timeline
Lead Twos Teacher
Covenant Child Care Center
06.2023 - Current
Lead Preschool Teacher
Legacy Foundation Christ-town YMCA
01.2023 - 06.2023
Lead Ones Teacher
North Phoenix Baptist Church
01.2022 - 03.2023
Receptionist
Life Care Center of Scottsdale
09.2019 - 02.2020
Lead Teacher
Covenant Child Care Center
07.2014 - 08.2021
Customer Service Representative
Alpha Connect
03.2011 - 07.2014
Associate Of Applied Arts -
Maricopa Community Colleges, Phoenix College
High School Diploma -
Humanities And Science
Similar Profiles
Marissa FloresMarissa Flores
Lead Teacher at Covenant Child Care CenterLead Teacher at Covenant Child Care Center
Mary PollardMary Pollard
Assistant Director at Covenant Family Child CareAssistant Director at Covenant Family Child Care
Stephanie R. HenleyStephanie R. Henley
Child Care Director at Covenant Family Child CareChild Care Director at Covenant Family Child Care