Marissa Larez
Phoenix
Summary
Experienced claims examiner recognized for strong analytical and communication skills. Proficient in assessing damages and training new examiners. Ready to leverage expertise in claims processing to contribute to organizational success.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Commercial Claim Examiner
Chubb Insurance Group
Phoenix
12.2024 - 04.2026
- Reviewed and evaluated commercial insurance claims to determine coverage and validity.
- Reviewed policies to determine appropriate levels of coverage and assist with approval or denial decisions.
- Assessed property damages using information from appraisals and reports.
- Processed settlement payments and denials in accordance with company procedures.
- Documented actions and decisions thoroughly for audit purposes.
Senior Auto Claims Examiner
USAA - P&C Auto Insurance
Phoenix
02.2023 - 12.2024
- Reviewed complex auto insurance claims involving total loss vehicles, gathering critical information to facilitate timely and accurate claim processing.
- Trained new examiners on processes and best practices for claims handling, enhancing team knowledge and consistency.
- Managed workloads by prioritizing tasks based on urgency, ensuring efficient claim resolution.
- Analyzed information from claimants, witnesses, and auto repair professionals to make informed decisions.
Property Claims Examiner
AllState
Chandler
02.2022 - 02.2023
- Evaluated homeowner property damage claims to ensure accurate and complete assessments.
- Reviewed homeowner policy coverages to confirm claim eligibility and validate coverage limits.
- Collaborated with insured clients to gather necessary documentation.
- Coordinated with contractors and vendors to obtain precise repair estimates.
- Prepared reports summarizing investigation results for management review.
Funding Representative
Santander Consumer USA
Mesa
09.2019 - 01.2022
- Analyzed client financial information to identify optimal funding solutions for diverse needs.
- Performed due diligence reviews on potential funding sources prior to entering into any agreement or transaction.
- Checked applicant credit, personal references, and employment histories to assess eligibility and mitigate risk.
- Interviewed loan applicants to obtain personal and financial data and assist in completing applications.
Card Services Representative
PSCU Financial Services
Phoenix
12.2017 - 09.2019
- Assisted members with card account inquiries and transactions.
- Informed customers about card features and benefits to enhance their usage experience.
- Resolved unauthorized transaction disputes, ensuring customer satisfaction and trust.
- Handled card activation and deactivation requests to maintain account security and accessibility.
- Answered customers' questions and explained available services and products.
Direct Support Professional
Valley Life
Phoenix
10.2015 - 02.2017
- Assisted individuals with developmental disabilities in daily living activities and personal care to enhance independence.
- Implemented behavior support plans for clients with developmental disabilities.
- Tracked client progress and provided updates to families and teams to ensure coordinated care.
- Observed and documented individuals' behaviors, communicating changes or concerns to supervisor for timely intervention.
Direct Support Professional
Arizona Training & Evaluation Center
Peoria
01.2015 - 10.2015
- Delivered direct care to individuals with intellectual and developmental disabilities, enhancing their ability to perform activities of daily living.
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
- Accompanied individuals on outings, fostering independence and community integration.
- Ensured clean, well-organized environment, contributing to client safety and overall well-being.
- Followed care plan and directions to administer medications.
Education
High School Diploma -
RCB Medical Arts Academy
Phoenix, AZ05-2013
Skills
- Claims evaluation
- Damage assessment
- Policy interpretation
- Settlement processing
- Loss mitigation
- Insurance regulations
- Report preparation
Certification
- Casualty P&C Adjuster License
Timeline
Commercial Claim Examiner
Chubb Insurance Group
12.2024 - 04.2026
Senior Auto Claims Examiner
USAA - P&C Auto Insurance
02.2023 - 12.2024
Property Claims Examiner
AllState
02.2022 - 02.2023
Funding Representative
Santander Consumer USA
09.2019 - 01.2022
Card Services Representative
PSCU Financial Services
12.2017 - 09.2019
Direct Support Professional
Valley Life
10.2015 - 02.2017
Direct Support Professional
Arizona Training & Evaluation Center
01.2015 - 10.2015
High School Diploma -
RCB Medical Arts Academy