MARISSA SOLIS
Lake Havasu City
Summary
Self starter in maintaining high levels of organization, while effectively prioritizing tasks. Driven, goal-oriented, and committed to exceeding expectations.
Overview
10
10
years of professional experience
Work History
Personal Assistant
BP Salez
Temecula
02.2022 - 05.2025
- Handled travel arrangements and accommodations
- Efficiently handled time-sensitive and confidential documents
- Exercised excellent judgment, and sought to provide the highest level of support at all times
- Screened incoming calls and emails, responding to urgent matters, and forwarding on as appropriate
- Developed and maintained an efficient system for tracking and managing customer orders
- Communicated with clients and vendors to facilitate smooth operations.
Office Manager
Busy Bees Insurance
Riverside
04.2020 - 02.2022
- Payroll
- Effectively managed a broad range of responsibilities
- Maintained stock of general office supplies and created new orders when it was deemed necessary
- Organized and facilitated meetings
- Greeted customers in a friendly and professional manner
- Handled customer complaints calmly and professionally, resolving customer issues in a timely manner
- Answered and managed incoming and outgoing phone calls, providing accurate information and resolving customer inquiries
Customer Service Manager
Mr. Bills Body Shop
Murrieta
06.2015 - 02.2020
- Operated office equipment such as printers, copiers, fax machines and scanners, ensuring smooth operation of office operations
- Greeted customers in a friendly and professional manner
- Handled customer complaints calmly and professionally, resolving customer issues in a timely manner
- Learned and followed all store policies and procedures, resulting in fewer mistakes and improved customer service
- Operated cash register, credit card machine, and other electronic equipment
Education
Associates Degree - Marketing and Advertising
Riverside Community College
Riverside, CASkills
- Travel coordination
- Time management
- Office administration
- Payroll processing
- Effective communication
- Problem solving
- Attention to detail
- Personal training and coaching
- Trip planning
- Multitasking and organization
- Resourceful
- Errands
- Detail-oriented mindset
Timeline
Personal Assistant
BP Salez
02.2022 - 05.2025
Office Manager
Busy Bees Insurance
04.2020 - 02.2022
Customer Service Manager
Mr. Bills Body Shop
06.2015 - 02.2020
Associates Degree - Marketing and Advertising
Riverside Community College