Marissa Webb
Clifton
Summary
Dynamic and customer-focused professional with experience at Starbucks, excelling in team collaboration and customer relationship management. Proven ability to enhance sales through effective up-selling and maintain high standards of service during peak hours. Skilled in problem-solving and time management, ensuring exceptional customer satisfaction in fast-paced environments. Quick learner, and eager to learn new job roles and fields.
Overview
6
6
years of professional experience
Work History
Barista
Starbucks
Morenci
03.2023 - 09.2025
- Crafted high-quality beverages following established recipes and customer preferences.
- Maintained cleanliness and organization of workstations and customer areas.
- Engaged with customers to provide exceptional service and ensure satisfaction.
- Assisted in training new baristas on company standards and procedures.
- Collaborated with team members to enhance workflow during peak hours.
- Handled cash transactions accurately while providing a friendly checkout experience.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Maintained calm demeanor during high-volume periods and special events.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
Prepared Foods Team Member
Whole Food Market
Tucson
01.2022 - 12.2023
- Maintained cleanliness and organization of food preparation areas.
- Monitored food safety standards and proper storage practices.
- Stocked shelves and displayed prepared foods attractively for customers.
- Participated in inventory management and restocking of supplies regularly.
- Followed recipes for preparing various types of hot and cold foods.
- Ensured all food safety and sanitation guidelines were followed.
- Accurately weighed items when packaging them for sale.
- Assisted in setting up displays to promote new or seasonal products in the prepared foods section.
- Created labels for packaged items such as salad dressings, dips.
- Utilized knowledge of dietary restrictions and allergens to prepare food safely for all customers.
- Monitored food temperatures to ensure safety and quality for consumption.
Clerk
Conoco Gas Station
Morenci
05.2019 - 08.2019
- Processed customer transactions accurately using point-of-sale systems.
- Managed cash register and balanced cash drawer at shift end.
- Assisted customers with fuel purchases and store products inquiries.
- Greeted customers and provided excellent customer service.
- Processed cash and credit payments for gasoline, food and other merchandise.
- Cleaned store inside and out, straightened displays and maintained neat and inviting atmosphere for optimum customer satisfaction.
Education
Bachelor of Arts - General Studies
Eastern Arizona College
Thatcher, AZ05-2017
High School Diploma -
Morenci High School
Morenci, AZ05-2017
Bachelor of Science - Biology
University of Arizona
Tucson, AZSkills
- Customer relationship management
- Team collaboration
- Sales promotion
- Problem solving
- Time management
- Up-selling
- Friendly and outgoing
- Active listener
Accomplishments
- Safety champion for Starbucks (Freeport McMoran)
Languages
Spanish
Limited
References
References available upon request.
Timeline
Barista
Starbucks
03.2023 - 09.2025
Prepared Foods Team Member
Whole Food Market
01.2022 - 12.2023
Clerk
Conoco Gas Station
05.2019 - 08.2019
Bachelor of Arts - General Studies
Eastern Arizona College
High School Diploma -
Morenci High School
Bachelor of Science - Biology
University of Arizona