Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
References
Timeline
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Marissa Webb

Clifton

Summary

Dynamic and customer-focused professional with experience at Starbucks, excelling in team collaboration and customer relationship management. Proven ability to enhance sales through effective up-selling and maintain high standards of service during peak hours. Skilled in problem-solving and time management, ensuring exceptional customer satisfaction in fast-paced environments. Quick learner, and eager to learn new job roles and fields.

Overview

6
6
years of professional experience

Work History

Barista

Starbucks
Morenci
03.2023 - 09.2025
  • Crafted high-quality beverages following established recipes and customer preferences.
  • Maintained cleanliness and organization of workstations and customer areas.
  • Engaged with customers to provide exceptional service and ensure satisfaction.
  • Assisted in training new baristas on company standards and procedures.
  • Collaborated with team members to enhance workflow during peak hours.
  • Handled cash transactions accurately while providing a friendly checkout experience.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Maintained calm demeanor during high-volume periods and special events.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.

Prepared Foods Team Member

Whole Food Market
Tucson
01.2022 - 12.2023
  • Maintained cleanliness and organization of food preparation areas.
  • Monitored food safety standards and proper storage practices.
  • Stocked shelves and displayed prepared foods attractively for customers.
  • Participated in inventory management and restocking of supplies regularly.
  • Followed recipes for preparing various types of hot and cold foods.
  • Ensured all food safety and sanitation guidelines were followed.
  • Accurately weighed items when packaging them for sale.
  • Assisted in setting up displays to promote new or seasonal products in the prepared foods section.
  • Created labels for packaged items such as salad dressings, dips.
  • Utilized knowledge of dietary restrictions and allergens to prepare food safely for all customers.
  • Monitored food temperatures to ensure safety and quality for consumption.

Clerk

Conoco Gas Station
Morenci
05.2019 - 08.2019
  • Processed customer transactions accurately using point-of-sale systems.
  • Managed cash register and balanced cash drawer at shift end.
  • Assisted customers with fuel purchases and store products inquiries.
  • Greeted customers and provided excellent customer service.
  • Processed cash and credit payments for gasoline, food and other merchandise.
  • Cleaned store inside and out, straightened displays and maintained neat and inviting atmosphere for optimum customer satisfaction.

Education

Bachelor of Arts - General Studies

Eastern Arizona College
Thatcher, AZ
05-2017

High School Diploma -

Morenci High School
Morenci, AZ
05-2017

Bachelor of Science - Biology

University of Arizona
Tucson, AZ

Skills

  • Customer relationship management
  • Team collaboration
  • Sales promotion
  • Problem solving
  • Time management
  • Up-selling
  • Friendly and outgoing
  • Active listener

Accomplishments

  • Safety champion for Starbucks (Freeport McMoran)

Languages

Spanish
Limited

References

References available upon request.

Timeline

Barista

Starbucks
03.2023 - 09.2025

Prepared Foods Team Member

Whole Food Market
01.2022 - 12.2023

Clerk

Conoco Gas Station
05.2019 - 08.2019

Bachelor of Arts - General Studies

Eastern Arizona College

High School Diploma -

Morenci High School

Bachelor of Science - Biology

University of Arizona
Marissa Webb