Highly driven customer service professional with over 5+ years of experience in the retail industry. I am ready to excel in a new environment and continue to advance my knowledge and skills in the banking industry.
Overview
5
5
years of professional experience
Work History
Barista
Starbucks, Barista
Phoenix
09.2025 - Current
Prepared and served high-quality beverages to customers.
Maintained cleanliness of workstations and dining areas.
Engaged with customers to create a welcoming environment.
Managed cash register transactions accurately and promptly.
Standarized Patient
Mayo Clinic
Scottsdale
05.2025 - Current
Portrayed patient cases consistently and accurate for medical students training and evaluation.
Maintained strict confidentiality and professionalism in simulated clinical settings.
Demonstrated strong observational and documentation skills.
Worked with cross-functional teams to achieve goals.
Beauty Advisor
Ulta
Phoenix
02.2021 - 02.2024
Educated customers on credit card offers and benefits.
Answered store and merchandise questions and led customers to wanted items.
Managed multiple tasks simultaneously while meeting tight deadlines.
Handled cash transactions and processed payments accurately.
Education
High School Diploma -
Copper Canyon High School
Glendale, AZ
05-2023
Some College (No Degree) - Radiology
Maricopa Community Colleges, Gateway Community College
Phoenix, AZ
Skills
Cash handling
Team collaboration
Customer engagement
Time management
Problem-solving
Sales techniques
Languages
Spanish
Native/ Bilingual
Affiliations
Volunteer, Saint Agustine Roman Catholic Church
Timeline
Barista
Starbucks, Barista
09.2025 - Current
Standarized Patient
Mayo Clinic
05.2025 - Current
Beauty Advisor
Ulta
02.2021 - 02.2024
High School Diploma -
Copper Canyon High School
Some College (No Degree) - Radiology
Maricopa Community Colleges, Gateway Community College