Maritzel Hanlin
Chandler
Summary
Results-driven Assistant Manager with expertise in team coordination, employee training, and customer service. Known for enhancing retail operations and maintaining high inventory standards to support sales growth.
Dynamic professional with a proven track record in retail operations. Skilled in effective communication and problem-solving, contributing to team development and optimizing workflows. Committed to delivering exceptional customer service and driving operational efficiency.
Resourceful Assistant Manager known for high productivity and efficient task completion. Specialized skills include team leadership, operational management, and customer service excellence. Excel in communication, problem-solving, and time management, ensuring smooth operations and positive team dynamics.
Overview
13
13
years of professional experience
Work History
Assistant Manager
GPM Investments
Chandler
08.2025 - Current
- Assisted in daily operations to ensure smooth workflow and customer satisfaction.
- Coordinated team schedules to optimize staff coverage and efficiency.
- Supported management with employee training and onboarding processes.
- Monitored inventory levels to maintain adequate stock for sales operations.
- Implemented store merchandising strategies to enhance product visibility.
- Resolved customer inquiries promptly to maintain high service standards.
- Maintained compliance with company policies and safety regulations consistently.
- Contributed to team meetings by sharing insights on operational improvements.
- Managed customer service inquiries and complaints in a timely manner.
- Maintained up-to-date knowledge of company products and services.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Personal Trainer
Self Employed
Oviedo
03.2013 - 12.2024
- Designed personalized fitness programs for diverse client needs.
- Conducted one-on-one training sessions to enhance client performance.
- Educated clients on proper exercise techniques and safety guidelines.
- Monitored client progress and adjusted plans as necessary.
- Provided nutritional guidance to support client health goals.
- Motivated clients to reach their personal best by providing positive reinforcement.
- Built and established relationships with members and guests to help in pursuit of fitness goals.
- Maintained records of client's performance data such as weight loss, muscle gain.
- Provided instructions in proper form, technique, and safety when performing exercises.
- Researched new training methods, trends, and equipment to stay up-to-date on industry standards.
- Demonstrated safe and proper exercise techniques to clients.
- Assisted clients in setting realistic short-term and long-term goals.
- Led, instructed and motivated individuals during cardiovascular exercise, strength training, and stretching activities.
- Suggested exercise modifications to individual clients to avoid strain and injury.
- Demonstrated various exercises with the use of free weights and machines.
Education
Genera
Puerto Armuelles High School
Chiriqui, Panama06-1986
Skills
- Team coordination
- Employee training
- Inventory management
- Customer service
- Effective communication
- Problem solving
- Retail operations
- Team leadership
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Assistant Manager
GPM Investments
08.2025 - Current
Personal Trainer
Self Employed
03.2013 - 12.2024
Genera
Puerto Armuelles High School