Mark Hardy
Goodyear
Summary
Experienced operations leader with a strong background in team leadership, customer service, and time management. Skilled in training staff, improving processes, and keeping daily operations efficient, organized, and on track.
Overview
16
16
years of professional experience
Work History
Napa IBS. Floating Manager Phoenix
NAPA Auto Parts - Genuine Parts
Phoenix, AZ
12.2025 - Current
- Accomplished multiple tasks within established time frames.
- Cross-trained existing employees to maximize team agility and performance.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.
- Filled in for employees unable to cover their shifts.
Manager Napa IBS Freeport McMoRan
NAPA Auto Parts - Genuine Parts
Morenci, AZ
04.2025 - 12.2025
- Managed daily store operations, ensuring accurate parts lookup, order processing, and customer support.
- Coordinated inventory control, restocking, and merchandising to maintain organized sales floor readiness.
- Trained team members on store procedures, product knowledge, and customer service standards.
- Maintained safety, cleanliness, and compliance standards across front counter and backroom areas.
- Managed and motivated employees to be productive and engaged in work.
Floating Manager Spokane DC
NAPA Auto Parts - Genuine Parts
Spokane, WA
04.2024 - 04.2025
- Maximize performance by monitoring daily activities and mentoring team members.
- Controlled costs to keep business operating within budget and increase profits.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
Manager Napa IBS Earle Asphalt
NAPA Auto Parts - Genuine Parts
Jackson, NJ
05.2023 - 04.2024
- Maximize performance by monitoring daily activities and mentoring team members.
- Managed and motivated employees to be productive and engaged in work.
- Trained team members on parts lookup systems, sales procedures, and customer support standards.
Assistant Store Manager Napa Annapolis
NAPA Auto Parts - Genuine Parts
Annapolis, MD
02.2023 - 05.2023
- Managed cash handling, register balancing, and transaction accuracy during opening and closing duties.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
Owner Patriot Auto Center
Mark Hardy
Edgewater, MD
02.2022 - 02.2023
- Oversaw budgeting, forecasting, and expense control to support sustainable growth.
- Negotiated vendor and client agreements to strengthen partnerships and reduce costs.
- Developed operational processes that improved consistency, accountability, and workflow efficiency.
- Directed daily operations, aligning resources with business priorities and service standards.
Owner, Central Jersey Dustless Blasting
Mark Hardy
Clark, NJ
01.2016 - 02.2022
- Oversaw budgets, expenses, and financial planning to maintain profitability.
- Managed vendor negotiations, securing favorable terms and reliable supply.
- Developed client relationships, ensuring responsive service and repeat business.
- Established foundational processes for business operations.
Chief Mechanic McClain & Co.
McClain & Co.
Roselle, NJ
06.2010 - 01.2016
- Supervised repair workflows, prioritizing urgent breakdowns and maintenance requests.
- Diagnosed complex mechanical issues across equipment, engines, and drivetrain systems.
- Overhauled critical components to restore reliability and reduce repeat failures.
- Trained mechanics on troubleshooting methods, safety practices, and proper tool use.
Education
High School Diploma -
Rahway High School
Rahway, NJ06-1986
Skills
- Team leadership
- Team coordination
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff management
- Inventory control
- Time management
- Operational training
Timeline
Napa IBS. Floating Manager Phoenix
NAPA Auto Parts - Genuine Parts
12.2025 - Current
Manager Napa IBS Freeport McMoRan
NAPA Auto Parts - Genuine Parts
04.2025 - 12.2025
Floating Manager Spokane DC
NAPA Auto Parts - Genuine Parts
04.2024 - 04.2025
Manager Napa IBS Earle Asphalt
NAPA Auto Parts - Genuine Parts
05.2023 - 04.2024
Assistant Store Manager Napa Annapolis
NAPA Auto Parts - Genuine Parts
02.2023 - 05.2023
Owner Patriot Auto Center
Mark Hardy
02.2022 - 02.2023
Owner, Central Jersey Dustless Blasting
Mark Hardy
01.2016 - 02.2022
Chief Mechanic McClain & Co.
McClain & Co.
06.2010 - 01.2016
High School Diploma -
Rahway High School