Mark Olivas
Glendale
Summary
Results-driven operations manager with expertise in enhancing customer satisfaction and streamlining processes. Proven ability to coordinate teams and implement effective marketing strategies to boost brand visibility.
Overview
9
9
years of professional experience
Work History
Owner
HOA Support and Solutions LLC
Phoenix
02.2025 - Current
- Managed daily operations to ensure smooth workflow and customer satisfaction.
- Coordinated staff schedules to optimize service coverage and efficiency.
- Implemented marketing strategies to enhance brand visibility within the community.
- Resolved customer inquiries promptly to provide exceptional service experience.
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
Property Manager
Associated Asset Management
Phoenix
09.2016 - 11.2024
- Managed daily operations of residential properties and ensured smooth functioning.
- Coordinated maintenance requests and scheduled repairs with service providers.
- Conducted regular property inspections to maintain safety and compliance standards.
- Handled resident complaints and expedited maintenance requests.
Education
High School Diploma -
Camelback HS
Phoenix, AZ05-1989
Skills
- Operations management
- Marketing strategy
- Customer service
- Inventory management
- Staff scheduling
- Property maintenance
Timeline
Owner
HOA Support and Solutions LLC
02.2025 - Current
Property Manager
Associated Asset Management
09.2016 - 11.2024
High School Diploma -
Camelback HS