Mark Valenzuela
Tucson
Summary
Customer-focused professional with extensive experience in service and fitness environments. Skilled in problem resolution and effective communication within fast-paced settings. Enhances team collaboration and operational efficiency while training others. Committed to creating a positive atmosphere and addressing customer inquiries.
Overview
1
1
Certification
1
1
year of professional experience
Work History
Team Member
Jack in the Box
Tucson
05.2025 - Current
- Provided exceptional customer service in fast-paced restaurant environment.
- Resolved customer complaints and ensured satisfaction with service quality.
- Handled cash transactions and accurately processed customer orders.
- Assisted in training new team members on operational procedures.
- Prepared food items according to company standards and safety guidelines.
- Operated kitchen equipment and ensured cleanliness of workstations.
Team Member
La Fitness
Tucson
09.2025 - 06.2026
- Monitored fitness center activities to ensure safety and compliance with policies.
- Assisted members with inquiries and provided information about programs.
- Provided orientation to new members on fitness center rules and operations.
- Supported promotional events to enhance member engagement and participation.
- Maintained cleanliness and organization of fitness center equipment and facilities.
Education
High School Diploma -
Pima Community College
Tucson, AZ03-2031
Skills
- Food preparation
- Equipment operation
- Cash handling
- Safety compliance
- Food safety
- Customer service
- Customer engagement
- Team collaboration
- Promotional support
- Upselling
- Bilingual communication
- Positive attitude
Languages
Spanish
Professional
Certification
- Servsafe Certification
Affiliations
- Wedding caterer, Skater, Baker
Timeline
Team Member
La Fitness
09.2025 - 06.2026
Team Member
Jack in the Box
05.2025 - Current
High School Diploma -
Pima Community College