Hi, I’m
Mark Andrew Mugleston
Phoenix
Summary
Extroverted and skilled individual who is bilingual, hard-working, and dedicated to his work. Several years work experience in sales, customer service, retail, warehouse, telecommunication, and the automotive industry (repairs, sales, and service). Adapts well to all environments/situations and a people person. A natural team player that also thrives working individually.
Skills
- Bilingual (Spanish) Proficient in speaking, reading, & writing
- Eagle Scout Award (2004)
- High School football team captain, track and field participant
- LDS full-time missionary service- Baltimore, MD (2008-2009)
- Computer proficiency: keyboard typing, Microsoft Office, Internet, social media
- Mathematically competent
- Values Hard work, honesty, loyalty, discipline, & integrity
Work History
Big O TiresScottsdale
Lead General Service Technician
08.2024 - Current
Job overview
- Created reports summarizing departmental activities such as open orders, completed jobs, which were submitted regularly to management.
- Assisted in the diagnosis and repair of vehicles using diagnostic tools and equipment.
- Provided technical guidance to technicians on complex repairs and maintenance issues.
Canyon State waste Mesa
Route Driver
03.2020 - 09.2023
Job overview
- Continuously surpassed sales goals, optimizing profitability, and performance of assigned territory.
- Managed time effectively to meet or exceed daily delivery quotas and performance goals.
- Inspected vehicles for mechanical items and safety issues before each trip.
University of Phoenix, Central AdministrationPhoenix
Enrollment Advisor
09.2009 - 10.2012
Job overview
- Calculated premiums and established payment methods, receiving customer payments and issuing receipts.
- Monitored clients' insurance coverages to ensure changing needs were met.
- Used mailings and phone solicitation and made presentations to groups at company-sponsored gatherings to gain new clientele.
Escape Motorsports Provo
Parts Specialist
06.2006 - 02.2008
Job overview
- Boosted sales by capitalizing on cross-selling and upselling opportunities.
- Supported service department by expertly pulling parts and updating records.
- Coordinated shipping arrangements for outbound orders as needed.
Connection Motorsports Roseville
Car Salesperson
09.2005 - 05.2006
Job overview
- Computed purchases and received and processed cash or credit payment.
- Scheduled automotive deliveries with vendors and customers.
- Responded to inquiries from potential customers via email and telephone.
Education
Mountain View High School Mesa
High School Diploma
05-2004
University Overview
- Graduated with honors; top 20% of the class (2004)
Brigham Young UniversityProvo, UT
Some College (No Degree) from Business Administration And Management
University Overview
- Approximately 75 credits earned towards Bachelor in Business degree program
Maricopa Community Colleges, Mesa Community CollegeMesa, AZ
Some College (No Degree) from Business
University Overview
- Approximately 18 General Education credits earned in Associate of Arts - Business program.
Certification
- Arizona Class D Driver License (H99493423)
References
References available upon request.
Overview
20
years of professional experience
1
Certificate
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