Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mark B Hayden

Flagstaff

Summary

A detail-focused professional with extensive experience in

electrical/electronics and mechanical diagnostics. Including PLC,s VFD,s and other automation controls. Parts management. Proven ability to streamline inventory processes and enhance operational efficiency. Safety oriented with an emphasis on. Fostering collaborative team environments and adapting to dynamic work conditions. Excellent understanding of industrial, commercial landry systems and processes. Skills in generating and implementing Best Practices procedure and standard operating procedures. Excellent welding and fabrication skills tig, mig and arc welding, along with electrical pneumatic and machine installation. Computer literate. Proficient at microsoft word, excell and power point.



Overview

37
37
years of professional experience

Work History

Lead Service. Tech./Parts Professional

Flagstaff Equipment Company
04.2021 - Current
  • Diagnose and repair hydraulic, electrical and drive systems on Bobcat and John Deere agg. and construction equipment. Install attachment controls and attachments. Train other techs.
  • Use a lap top to diagnose can system issues. Up date programming on Bobcat and John Deere equipment.
  • Conducted regular services on customers machines.
  • Managed warranty claims efficiently by working closely with manufacturers to resolve issues promptly while minimizing financial losses to the company.
  • Quote parts for customers and service department jobs.
  • Order and receive parts.

Owner/operator

Retrospective Automation L.L.C
12.2022 - 09.2024
  • Drive to customers locations.
  • Manage day to day business operations.
  • Trouble shoot dental and optical equipment.
  • pick up and repair dental instruments.
  • Repair and clean phoropters.
  • Repair autoclaves and other sterilization equipment.
  • Install new equipment in dental and optical offices.

Tech 2/Tech 3/Cheif Engineer

Mission Linen Supply
04.2012 - 11.2021

Trouble shoot and repair industrial laundry equipment.

Mange projects with in the plant and the grounds.

Train new employees on LOTO program.

Perform monthly plant safety inspections.

Maintained spare parts inventory.

Order parts for stock and for brake downs.

schedule work to be done from out side vendors.

Train boiler operations and safety to new technicians.

Manage environmental compliance, waste water test. Monitor ADQE requirements for plant operations. Assist Technicians with there projects and repairs.

  • Developed cost estimates and project specifications for proposals.
  • Assisted in developing cost-effective solutions to engineering problems.

Owner/Operator

Protech Industrial Works L.L.C.
02.2005 - 03.2012

Mobile Full Service Industrial laundry machine install, Service and repair.

Diagnose issues with on premise and coin of laundry equipment. Install new machines at customers sight. Install electrical and plumbing.

Modify and retrofit old machines with upgraded controls.

Troubleshoot and repair air compressors, body shop equipment including automated paint booths. Frame repair equipment. Industrial wood working equipment. CNC routers, drilling machines and edge banders.






Service Manager/sales/Service Lead Tech.

Flagstaff Equipment Company
04.2002 - 07.2006
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Developed and maintained relationships with customers and suppliers through account development.

Mechanic/Shop Manager/Operations Manger

Waste Management
03.1997 - 04.2002

Diagnose issues with commercial waste collection equipment.

Repair hydraulic systems. engines and drive train others on waste colecction equipment.

  • Upheld quality control standards for all completed work, ensuring each vehicle left the shop operating at peak performance.
  • Ordered repair parts quickly to prevent delays in projects and repair work. Analyze service routs to make the more efficient.
  • Manage and analyze truck routs to optimize truck use.
  • Manage drivers and Lead safety meetings every week.
  • Train mechanics in ADOT repair orders and record keeping.

Engineering Tech/Machine Assembler

W.L. Gore
01.1994 - 03.1997

Work with engineering to plan the build for prototype producing machinery. Machine parts and assemble machine for production use. Proof machine designs and correct issues with engineering. Up date drawings. Implement validation procedures for each machine. Wright standard operating Procedures. Test all machines an iron out the bugs. Install machines into the cleanroom. Diagnose and repair of production machinery. Perform maintenance duties on all machinery and all plant support equipment.

B Machinist/A Machinist/R&D Tech.

Unidynamics Phoenix Aerospace
02.1988 - 12.1993

Started as B machinist, showed efficiency and knowledge and was promoted to the A machinist position. Continued to demonstrate proficiency and detailed work and continued to take on new positions until promoted to R & D technician. Assembled and tested prototype explosive devices for military contracts as a military contractor. Programmed and operated automated and manual welding equipment such as lasers, projection welds, stich and TIG welders. Responsible for maintaining YAG, a CO2 laser system. Responsible for maintenance and alignment of the machine. Developed a test criteria for prototype explosives to aid the improvement of laser and explosive technology.

Education

Hydralics/engines/electrical Systems

Bobcat/John Deere Tech School.
Denver Co./Phx Az.

High School Diploma -

North American Correspondence School
Scranton, NJ

Maricopa Community Colleges, Phoenix College
Phoenix, AZ

Pneumatics

Festo Pnewmatic School
On Location.

Skills

  • Invoice processing
  • Boiler operating, chemical testing
  • Inventory management
  • Tech Training
  • Forklift Operator trainer
  • Electrical Schematics
  • Pneumatic and hydraulic schematics
  • Project Management
  • Performance improvement
  • Process evaluation
  • Diagnostic skills
  • Air compressors
  • Fire alarm systems
  • Boiler maintenance
  • Water treatment
  • Problem and issue resolution
  • Fleet management
  • OSHA compliance

Timeline

Owner/operator

Retrospective Automation L.L.C
12.2022 - 09.2024

Lead Service. Tech./Parts Professional

Flagstaff Equipment Company
04.2021 - Current

Tech 2/Tech 3/Cheif Engineer

Mission Linen Supply
04.2012 - 11.2021

Owner/Operator

Protech Industrial Works L.L.C.
02.2005 - 03.2012

Service Manager/sales/Service Lead Tech.

Flagstaff Equipment Company
04.2002 - 07.2006

Mechanic/Shop Manager/Operations Manger

Waste Management
03.1997 - 04.2002

Engineering Tech/Machine Assembler

W.L. Gore
01.1994 - 03.1997

B Machinist/A Machinist/R&D Tech.

Unidynamics Phoenix Aerospace
02.1988 - 12.1993

Hydralics/engines/electrical Systems

Bobcat/John Deere Tech School.

High School Diploma -

North American Correspondence School

Maricopa Community Colleges, Phoenix College

Pneumatics

Festo Pnewmatic School
Mark B Hayden