Marla Alcoverde
Tucson
Summary
HR professional with extensive experience at Tucson Unified School District, excelling in personnel file management and customer service. Proven track record in enhancing onboarding processes and maintaining compliance with regulations. Bilingual and detail-oriented, I effectively communicate with diverse stakeholders to support HR initiatives and foster a positive workplace environment.
Overview
24
24
years of professional experience
Work History
HR Assistant
Tucson Unified School District
Tucson
03.2022 - Current
- Answering phone calls, emails and assisting walk-ins with various requests
- Assisting employees and new hires with various requests
- Assisting employees and volunteers with fingerprinting process
- Providing strong customer service with empathy and diplomacy are vital
- Handling sensitive information in confidential and professional manner
- Maintaining expired credential spreadsheet and follow up
- Effectively communicating with employees, candidates, and other stakeholders.
- Reviewing new applications
Sr HR Assistant
TUSD
Tucson
08.2021 - 03.2022
- Assist HR Coordinator, Analyst and Associates with various HR tasks that may include but not limited to reports, audits and various tracking of new hires.
- I also assisted in processing and screening new hires from their initial application through the hiring process.
- Ensured job requisition forms entered from sites and departments were correct to approve them through to their associates.
- I worked on the completion of unemployment claims and assist various sites and administration as needed.
- Maintained employee records and updated human resources information systems.
- Guided new hires through orientation and onboarding and explained documentation requirements to facilitate HR process.
- Initialized background checks for potential new hires.
- Responded to internal and external HR-related inquiries or requests.
- Managed confidential employee information with discretion and integrity.
- Maintained employee records in compliance with state and federal regulations.
- Provided administrative support for HR projects and initiatives.
Office Manager
SUNNYSIDE SCHOOL DISTRICT
Tucson
05.2020 - 08.2021
- Maintaining accounting ledgers for general building budget.
- Handling sensitive information in confidential and professional manner.
- Maintaining records and files for staff and student information.
- Managing the operation of the school office. Answering telephone and in person inquiries from students, staff, parents, and the public.
- Maintaining appointment calendar, schedule meetings. Compiling data for enrollment and other reports and lists.
- Providing clerical assistance to teachers and staff.
- Registering incoming students and process enrollment materials, comply data input on computer to create teacher schedules.
- Maintaining daily student attendance records.
- Entering all student attendance records into a computer on a daily basis.
- Types, prepares, distributes, and files records, reports, and correspondence which are related to attendance.
- Responds to inquiries from students, teachers, and parents regarding attendance rules and absences.
- Compiles and submits a variety of daily, weekly, monthly, and year-end reports as required.
- Makes and receives telephone calls, takes messages, and routes calls.
- Handling incoming calls and other communications.
- Managing filing system.
- Recording information as needed.
- Updating paperwork, maintaining documents and word processing.
- Provide administrative assistance to the Principal; make, schedule and arrange appointments, meetings and conferences; independently compose letters, memoranda and bulletins as directed.
Attendance Clerk
SUNNYSIDE SCHOOL DISTRICT
Tucson
08.2018 - 05.2020
Office Assistant
SUNNYSIDE SCHOOL DISTRICT
Tucson
08.2011 - 05.2018
Intervention Assistant
SUNNYSIDE SCHOOL DISTRICT
Tucson
04.2001 - 05.2011
Education
Computer applications
PIMA COMMUNITY COLLEGE
Tucson, AZ08.2005
Skills
- Bilingual
- Attention to detail
- Software applications
- Customer service excellence
- Policy and procedure adherence
- Policy compliance
- Data entry accuracy
- Effective communication skills
- Confidentiality management practices
- HR information systems knowledge
Timeline
HR Assistant
Tucson Unified School District
03.2022 - Current
Sr HR Assistant
TUSD
08.2021 - 03.2022
Office Manager
SUNNYSIDE SCHOOL DISTRICT
05.2020 - 08.2021
Attendance Clerk
SUNNYSIDE SCHOOL DISTRICT
08.2018 - 05.2020
Office Assistant
SUNNYSIDE SCHOOL DISTRICT
08.2011 - 05.2018
Intervention Assistant
SUNNYSIDE SCHOOL DISTRICT
04.2001 - 05.2011
Computer applications
PIMA COMMUNITY COLLEGE
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