Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Marlen Saenz

Avondale

Summary

Seasoned Manager in Training, bringing proven experience in team leadership and operational management. Possess strong skills in strategic planning, process improvement, and personnel development. Known for fostering positive work environments and driving business growth through effective employee training programs. Made significant contributions to efficiency and profitability in previous roles. Experienced Management Trainee successful at adapting to changing conditions and efficiently learning new processes. Performance-driven and responsible leader passionate about driving growth and improvements across the board. Brings disciplined approach to in-store operations management.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Manager in Training

cafe zupas
Avondale
07.2025 - Current
  • Coordinated daily inventory checks to maintain stock levels and product availability.
  • Conducted regular inspections to ensure compliance with safety and cleanliness standards.
  • Managed cash register operations, handling transactions and balancing cash drawers daily.
  • Resolved conflicts between employees or customers in a timely manner while maintaining professionalism.
  • Analyzed data to identify areas of improvement in processes, systems, and procedures.
  • Provided coaching and mentoring to team members on a regular basis.
  • Enhanced leadership abilities through training and hands-on task completion.
  • Shadowed managers to gain understanding of organizational expectations and management techniques.
  • Learned company processes, procedures and employee role functions.
  • Participated in leadership training sessions to develop managerial skills.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Assigned work and monitored performance of project personnel.

Culinary Lead

Cava Grill
Avondale
04.2025 - 07.2025
  • Trained staff on food safety and kitchen protocols effectively.
  • Managed inventory levels to ensure availability of ingredients and supplies.
  • Collaborated with management to develop seasonal menu items and specials.
  • Ensured compliance with health regulations through regular kitchen inspections.
  • Maintained cleanliness and sanitation across foodservice, storage and preparation stations.
  • Trained new team members on menu items, operating procedures and company policies.
  • Conducted regular meetings with staff members to discuss any changes or updates related to menu items or processes.
  • Implemented training programs designed to improve employee performance.
  • Assisted in hiring qualified personnel when needed.
  • Ordered food items as needed for the day's menu requirements.
  • Coordinated with vendors for ordering supplies, ingredients, and other necessary items for the kitchen.
  • Adjusted recipes as needed in order to accommodate dietary restrictions or allergies.

Team Leader

Cafe zupas
Avondale
11.2023 - 04.2025
  • Led team in daily operations and ensured smooth workflow.
  • Trained new employees on customer service standards and procedures.
  • Implemented best practices for food safety and cleanliness in the café.
  • Communicated effectively with team to resolve customer issues promptly.
  • Monitored performance and provided feedback to enhance team efficiency.
  • Delegated daily tasks to team members to optimize group productivity.

Education

High School Diploma -

West Point High School
Avondale, AZ
05-2025

Associate of Business Administration -

Maricopa Community Colleges, Estrella Mountain Community College
Avondale, AZ

Skills

  • Customer service
  • Team building
  • Employee training
  • Inventory management
  • Leadership development
  • Data analysis
  • Innovation skills
  • Business development
  • Staffing requirements
  • Staff supervision
  • Customer relations
  • Sales techniques
  • Decision-making
  • Performance evaluations
  • Budget management

Certification

  • Food Manager certificate (State Food Safety)

Languages

English
Full Professional
Spanish
Full Professional

References

References available upon request.

Timeline

Manager in Training

cafe zupas
07.2025 - Current

Culinary Lead

Cava Grill
04.2025 - 07.2025

Team Leader

Cafe zupas
11.2023 - 04.2025

High School Diploma -

West Point High School

Associate of Business Administration -

Maricopa Community Colleges, Estrella Mountain Community College

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Marlen Saenz