Marlene Cisneros
Phoenix
Summary
Compassionate Medical Assistant with strong patient education and effective communication skills. Committed to enhancing patient experiences and supporting healthcare providers to maintain high service standards.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Phoenix Children's Hospital
Phoenix
03.2025 - Current
- Ensured cleanliness and organization of exam rooms and waiting areas.
- Prepared patients for examinations by recording vital signs and medical histories.
- Administered injections, immunizations, and medications per physician instructions.
- Supported healthcare providers with administrative tasks and patient documentation.
- Scheduled patient appointments through phone and in-person interactions.
Certified Medical Assistant
Arizona Heart Rhythm Center
Phoenix
03.2024 - 03.2025
- Educated patients on medications, treatment plans, and follow-up care instructions.
- Assisted in minor surgical procedures, including suturing lacerations and removing stitches.
- Maintained accurate records of patient visits, encompassing diagnoses, treatment notes, and prescriptions.
- Facilitated inter-departmental communication to enhance collaboration.
- Oversaw daily operations to ensure high service standards and operational efficiency.
- Coordinated inventory management and replenishment processes to optimize resources.
- Coached and mentored team members to improve job performance.
Medical Assistant Intern
Panda Pediatrics
Phoenix
01.2022 - 05.2022
- Facilitated quality patient care by optimizing workflow processes for clinical team.
- Collected specimens for laboratory testing and conducted basic tests under supervision.
- Assisted clinical team in maintaining high standards of patient care through efficient practices.
Education
Medical Assistant Certificate -
Pima Medical Institute
Mesa, AZSkills
- Patient education and medical documentation
- Vital signs measurement
- Appointment scheduling and inventory management
- Team collaboration and effective communication
- Attention to detail
- Customer service and problem resolution
- Time management and new hire training
- Front counter maintenance and opening/closing duties
Certification
BLS Certification
Timeline
Certified Medical Assistant
Phoenix Children's Hospital
03.2025 - Current
Certified Medical Assistant
Arizona Heart Rhythm Center
03.2024 - 03.2025
Medical Assistant Intern
Panda Pediatrics
01.2022 - 05.2022
Medical Assistant Certificate -
Pima Medical Institute