Marley Forde

TEMPE,AZ

Overview

years of professional experience

Rally House

02.2025 - Current

Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Managed returns, exchanges and refunds in accordance with store policy.
Answered customer questions about sizing, accessories, and merchandise care.
Developed extensive knowledge of various athletic and casual shoe brands, styles, and technologies to better assist customers and answer inquiries.

Saks Fifth Avenue OFF 5th

04.2024 - 08.2024

Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Solved customer challenges by offering relevant products and services.
Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.

SkyZone

04.2021 - 07.2023

Demonstrated the ability to work efficiently under time constraints while maintaining a high standard of quality.
Developed strong organizational skills by managing event schedules and coordinating logistics.
Handled transactions accurately and efficiently, including cash, credit, and returns.
Strengthened customer service skills by assisting and engaging with customers to ensure a positive experience.

Arizona State University

Tempe, AZ

05-2026

Richard Montgomery High School

Rockville, MD

06-2022