Marlieze Hannon
Mesa
Summary
Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Knowledgeable of fashion trends and popular looks.
Overview
4
4
years of professional experience
Work History
Retail Associate
Burlington
Mesa
12.2024 - Current
- Assessed customer product needs and interests in order to best recommend suitable items.
- Processed merchandise returns and exchanges for customers to refund payments, trade items, and offer store credit.
- Stocked and cleaned shelves while maintaining neat and orderly store.
- Handled returns and exchanges according to company policies.
- Expedited newly received merchandise to sales floor.
- Resolved customer complaints in a professional manner.
- Maintained store appearance by stocking shelves, organizing merchandise displays, and cleaning counters.
Retail Associate
Goodwill Store
Mesa
10.2021 - 08.2023
- Operated cash register to process payments from customers.
- Assessed customer product needs and interests in order to best recommend suitable items.
- Processed merchandise returns and exchanges for customers to refund payments, trade items, and offer store credit.
- Greeted customers and provided excellent customer service.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Education
Some College (No Degree) - Business And Management
Maricopa Community Colleges, Mesa Community College
Mesa, AZSkills
- Customer service
- Cash handling
- Product knowledge
- Inventory management
- Visual merchandising
- Conflict resolution
- Problem solving
- Attention to detail
- Retail merchandising expertise
- Approachability
- Goal driven
- Honest and dependable
Timeline
Retail Associate
Burlington
12.2024 - Current
Retail Associate
Goodwill Store
10.2021 - 08.2023
Some College (No Degree) - Business And Management
Maricopa Community Colleges, Mesa Community College
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