Marlon Scotto Di Fasano Roque
Phoenix
Summary
Detail-oriented Line Service Technician recognized for exceptional customer service and operational excellence. Skilled in ramp safety awareness and process optimization, ready to support enhanced operational workflows and team performance.
Professional processor with solid experience in seafood handling and preparation. Known for maintaining high standards of quality and hygiene. Strong focus on teamwork and efficiency, adapting well to changing needs. Skilled in filleting, cleaning, and packaging fish, with reliable and results-driven approach.
Overview
5
5
years of professional experience
Work History
Line Service Technician
Atlantic Aviation
Scottsdale, AZ
01.2025 - Current
- Conducted pre-flight inspections to ensure safety and compliance with aviation standards.
- Managed fueling operations, maintaining accuracy and efficiency during aircraft servicing.
- Coordinated ground support services, optimizing turnaround times for departing flights.
- Trained junior technicians on equipment usage and safety protocols, enhancing team performance.
- Implemented process improvements that streamlined workflow and reduced service delays.
- Oversaw equipment maintenance schedules, ensuring operational readiness and compliance with regulations.
- Collaborated with flight crews to address specific service needs and enhance customer satisfaction.
- Developed standard operating procedures for line service tasks, promoting consistency across operations.
- Assisted in marshaling incoming aircrafts into designated parking areas, facilitating efficient use of limited space resources.
- Adhered to strict safety guidelines while performing towing operations, reducing the risk of accidents or damage to aircraft.
- Assisted pilots with flight preparation tasks, ensuring timely departures and smooth operations.
- Managed inventory of fuel trucks and ensured accurate fueling records, maintaining operational readiness at all times.
- Maintained a clean and organized ramp area, promoting a safe working environment for all team members.
- Provided exceptional customer service to both passengers and crew, fostering positive relationships with clients.
- Streamlined refueling processes for increased efficiency and reduced downtime between flights.
- Collaborated with maintenance teams to address aircraft repairs promptly, minimizing delays in flight schedules.
- Participated in ongoing training programs to stay current on industry best practices and maintain top-level expertise in job functions.
Delivery Driver
Amazon
Phoenix, AZ
11.2025 - 02.2026
- Delivered packages efficiently, ensuring timely arrivals and customer satisfaction.
- Operated handheld devices for package tracking and delivery confirmation.
- Conducted routine vehicle inspections to maintain safety and compliance standards.
- Optimized delivery routes to enhance efficiency and reduce fuel consumption.
Passenger Service Agent
Prospect International Airport Services
Phoenix, AZ
02.2025 - 07.2025
- Managed passenger check-in processes to ensure timely departures.
- Assisted with baggage handling, ensuring proper tagging and loading procedures were followed.
- Coordinated flight information updates for passengers, enhancing communication and reducing wait times.
- Streamlined boarding procedures to improve efficiency and passenger flow at gates.
- Assisted passengers with special needs, ensuring a comfortable and positive travel experience.
- Assisted passengers with check-in and boarding processes, enforcing compliance with airline policies.
- Efficiently processed travel documents, verifying identification accuracy according to security protocols before boarding flights.
Cargo Ramp Agent
WFS Worldwide Flight Services
Phoenix, AZ
11.2023 - 11.2024
- Loaded and unloaded cargo from aircraft, ensuring compliance with safety regulations.
- Coordinated baggage handling processes to enhance operational efficiency and accuracy.
- Inspected cargo for damages and verified shipment contents against paperwork.
- Collaborated with ground crew to facilitate timely aircraft departures and arrivals.
- Operated ground support equipment, including tugs and forklifts, to manage cargo logistics.
- Trained new staff on safety protocols and efficient cargo handling practices.
- Monitored inventory levels of supplies used in ramp operations to prevent shortages.
- Implemented process improvements for loading procedures, reducing turnaround times significantly.
- Kept equipment well-maintained, regularly inspecting vehicles and machinery to ensure they were in proper working condition before use.
- Supported the seamless flow of cargo traffic by effectively organizing ground transportation for shipments arriving at or departing from the ramp area.
Catering Organizer
Sarracino Events
Procida, IT
05.2021 - 11.2023
- Coordinated logistics for events, ensuring timely setup and smooth execution.
- Developed event schedules, optimizing resource allocation and minimizing downtime.
- Collaborated with vendors to secure services and negotiate contracts effectively.
- Implemented feedback mechanisms to enhance attendee experience and service quality.
Fish Processor
Gemella
Procida, IT
04.2023 - 09.2023
- Operated processing equipment to ensure efficient fish handling and preparation.
- Monitored quality control standards to maintain product freshness and safety.
- Assisted in training new employees on processing techniques and safety protocols.
- Collaborated with team members to optimize workflow and minimize downtime.
Roofer
Asfalti ROMANO
Procida, IT
05.2023 - 08.2023
- Installed roofing systems using asphalt shingles, ensuring weatherproofing and durability.
- Conducted regular inspections of completed roofs to identify maintenance needs and prevent leaks.
- Collaborated with team members to execute complex roofing projects efficiently and safely.
- Trained junior roofers on safety protocols, tool usage, and installation techniques.
Restaurant Waiter
PIER 21
Procida, IT
07.2022 - 08.2022
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Checked guests' identification before serving alcoholic beverages.
Education
High School Diploma -
Istituto Tecnico Nautico "Francesco Caracciolo"
Procida, IT07.2023
Skills
- Ramp safety awareness
- Aircraft marshalling
- Aircraft fueling
- Flight line operations
- Hand tool proficiency
- Fuel quality control
- Fire prevention techniques
- Passenger assistance
- Ground support equipment operation
- Waste disposal procedures
- Airport safety regulations
- Baggage handling
- Quality assurance procedures
- Hydraulic systems
- Emergency response procedures
- Electrical system troubleshooting
- Equipment inspection
- Hazardous material handling
- Environmental compliance
- Weather monitoring
- De-icing procedures
- Basic aircraft mechanics
- Hangar maintenance
- Airfield security procedures
- Work order processing
- Refueling truck operation
- Tree trimming
- Electrical troubleshooting
- Pole setting
- Oxygen and nitrogen servicing
- Aviation communication protocols
- Ground power unit operation
- Towbar and tug operation
- Cargo loading
Languages
Spanish
Full Professional
Italian
Native or Bilingual
English
Full Professional
Timeline
Delivery Driver
Amazon
11.2025 - 02.2026
Passenger Service Agent
Prospect International Airport Services
02.2025 - 07.2025
Line Service Technician
Atlantic Aviation
01.2025 - Current
Cargo Ramp Agent
WFS Worldwide Flight Services
11.2023 - 11.2024
Roofer
Asfalti ROMANO
05.2023 - 08.2023
Fish Processor
Gemella
04.2023 - 09.2023
Restaurant Waiter
PIER 21
07.2022 - 08.2022
Catering Organizer
Sarracino Events
05.2021 - 11.2023
High School Diploma -
Istituto Tecnico Nautico "Francesco Caracciolo"