Summary
Overview
Work History
Education
Skills
Timeline
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Marsena Stevens

Prescott

Summary

Dynamic professional with proven leadership abilities and a strong background in retail management at Maurices. Skilled in conflict resolution and effective time management, I foster positive work environments and enhance team performance. Committed to safety and sanitation, I ensure operational excellence while maintaining high customer satisfaction.

Overview

22
22
years of professional experience

Work History

Candy Maker

Treat Center
07.2024 - Current
  • Maintained a clean and sanitary work environment, adhering to industry standards and health regulations.
  • Coordinated closely with sales teams to forecast demand trends accurately, allowing efficient production scheduling.
  • Made and packaged candy for sale.
  • Made and packaged special items for holidays and assisted with holiday decorating

Photography Assistant

Cynthia Ray Photography
08.2023 - Current
  • Organized studio by putting away equipment and filing paperwork.
  • Set up lighting, prepared sweeps and organized area for photography sessions.
  • Selected and set up appropriate props, backdrops, and lighting.
  • Supported photography and video shoots by helping with equipment setup.

Area Supervisor

Kohls Department Store
11.2007 - 12.2013
  • Provided ongoing coaching to staff members, promoting skill development and career progression.
  • Oversaw daily operations to ensure adherence to company policies and procedures, maintaining consistency across all locations.
  • Resolved conflicts between employees by mediating discussions that led to mutually beneficial outcomes.
  • Reduced employee turnover by fostering a positive work environment and providing opportunities for professional growth.
  • Solved any customer problems that came up and made sure customers left happy.
  • Opened and closed store and prepared deposits.

Store Manager

Maurices
06.2003 - 11.2007
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Education

High School Diploma -

Canyon View Highschool
Cedar City, UT

Interior Design

Southern Utah University
Cedar City, UT

Skills

  • Effective time management
  • Adaptable to change
  • Safety and sanitation
  • Basic computer literacy
  • Great multitasker
  • Skilled in conflict resolution
  • Punctual and responsible
  • Proven leadership abilities

Timeline

Candy Maker

Treat Center
07.2024 - Current

Photography Assistant

Cynthia Ray Photography
08.2023 - Current

Area Supervisor

Kohls Department Store
11.2007 - 12.2013

Store Manager

Maurices
06.2003 - 11.2007

High School Diploma -

Canyon View Highschool

Interior Design

Southern Utah University

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Marsena Stevens