MARSHA HARRIS
Phoenix,AZ
Summary
Results-driven sales management professional with a strong customer focus. Proven track record in maintaining and growing the customer base. Dedicated to driving sales growth and profitability by prioritizing customer retention and acquisition. Thrives in independent work environments, showcasing meticulous attention to detail and exceptional multitasking skills. Adaptable and quick learner, always seeking new challenges to master new skills. Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
38
38
years of professional experience
Work History
Sales Account Executive
Holsum Bakery, Inc.
03.1978 - 12.2015
- Nurtured customer relationships with positive and knowledgeable support for sales and service needs
- Worked closely with the leadership team to develop and implement effective marketing strategies
- Familiarized self with products and services to engage with customers about products and benefits
- Promoted positive culture and teamwork and inclusion, increasing employee morale
- Checked store shelves and restocked products from inventory in back room
- Sales Account Executive handling all food service accounts, i.e
- McDonald’s, Burger King, Arby’s, Jack In The Box, Culvers, Sonic, Whataburger, etc.
- Visited each customer’s Corporate location to make presentation on results and to understand and assist in future needs
- Responsible for setting all sales and financial goals and training all direct reports to these goals
Education
Some College (No Degree) -
Glendale Community College
Phoenix, AZCertification in Quality Improvement Processes -
Six Sigma Training -
Time Management -
Skills
- Product Knowledge
- Retail and Food Service Sales
- DSD Delivery Management
- Client Relationship Management
- Effective Complaint Management
- Analytical Decision-Making Skills
- Clear Communication Skills
- Retail Operations Management
- Currency Handling Expertise
- Experienced in Negotiation Strategies
- Customer Service
- In-Depth Product Knowledge
- Service Excellence
- Analytical Problem-Solving
Timeline
Sales Account Executive
Holsum Bakery, Inc.
03.1978 - 12.2015
Certification in Quality Improvement Processes -
Six Sigma Training -
Time Management -
Some College (No Degree) -
Glendale Community College
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