Marshall Brown
Tempe
Summary
I am excited to apply my remarkable work ethic, skill in learning new tasks, and team-oriented mentality to be successful. I am a knowledgeable Sports Journalism Student with a solid foundation in sports journalism. I have a proven track record of delivering engaging stories and insightful interviews, enhancing reader or listener engagement. I demonstrate the ability in deadline management and effective communication.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Zipps Sports Grill
06.2024 - Current
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Server/ Food Runner/ Busser
La Hacienda Ranch
05.2022 - 01.2024
- Attention to detail and efficiency in fast-paced environments have consistently contributed to positive dining experiences for guests
- Adept collaboration with team members ensures smooth operations and upholds high standards of cleanliness and professionalism
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Political Publicity and Advertising Team Member
State Representative, County Commissioner, City Council Campaigns
05.2021 - 12.2022
- Door-to-door campaign team member, proficiency in interpersonal communication, rapport-building, and message delivery is consistently demonstrated
- Strong sales and persuasion skills, coupled with active listening and problem-solving abilities, enable the securing of commitments and signatures from individuals in support of the campaign cause
Education
Walter Cronkite School of Journalism and Mass Communications
Arizona State University
Tempe, AZ12-2026
High School Diploma -
Rick Reedy High School
Frisco, TX05-2022
Skills
- Communication
- Efficient with technology
- Excellent Leader
- Effective time manager
- Works under pressure
- Strong Work Ethic
- Guest Engagement
- Sales Techniques
- In-depth sports knowledge
- Public Speaking Confidence
- Deadline Management
- Sports Reporting
Certification
- Food Handler Certificate (FHC) - American National Standards Institute (ANSI).
- Alcohol Server Certification - Training for Intervention Procedures (TIPS).
Accomplishments
- Eagle Scout - Boy Scouts of America
Timeline
Server
Zipps Sports Grill
06.2024 - Current
Server/ Food Runner/ Busser
La Hacienda Ranch
05.2022 - 01.2024
Political Publicity and Advertising Team Member
State Representative, County Commissioner, City Council Campaigns
05.2021 - 12.2022
Walter Cronkite School of Journalism and Mass Communications
Arizona State University
High School Diploma -
Rick Reedy High School
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