Dedicated server with a strong focus on customer service, order accuracy, and effective communication. Committed to enhancing guest relations and creating memorable dining experiences in fast-paced environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
Alma
Scottsdale
09.2022 - Current
Provided exceptional customer service in fast-paced dining environment. Also assisted fellow coworkers, demonstrating team work.
Assisted guests with menu selections and dietary preferences by having established menu knowledge.
Operated POS terminals to input orders, split bills, and calculate totals.
Assisted in training new servers.
Server
Arriba, Mexican Grill
Phoenix
10.2018 - 09.2022
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Took orders from customers accurately and in a timely manner.
Responded efficiently to guest inquiries and complaints in a professional manner.
Checked food before serving it to customers.
Greeted guests and provided menus.
Prepared drinks according to standard recipes.
Monitored inventory levels and placed orders to maintain stock availability.
Assisted customers with inquiries, complaints, and concerns in a timely manner.
Education
Some College (No Degree) - Bachelor of Science in Education/Elementary Educat
University of Phoenix
Tempe, AZ
Skills
Customer service
Order accuracy
POS operation
Menu knowledge
Dining area setup
Inventory management
Guest relations
Problem solving
Effective communication
Time management
Suggestive selling
Positive and professional
Food running
Languages
Spanish
Native/ Bilingual
Certification
Acquired food handler card/certificate
Certificate of completion for BASIC title 4
Timeline
Server
Alma
09.2022 - Current
Server
Arriba, Mexican Grill
10.2018 - 09.2022
Some College (No Degree) - Bachelor of Science in Education/Elementary Educat