Karina Rodriguez
Tucson
Summary
Interdisciplinary in a variety of fields, innovative, business management strong and fluently bilingual. Skilled in research, marketing, and professional writing. Interested in the human approach to marketing and driving engagement.
Overview
13
13
years of professional experience
Work History
Sales Associate, Part/Time
Marshall’s
11.2023 - 11.2024
- Credit Card Sales, cashier, handling pos system, returns and price reduction, ensuring accuracy in all financial exchanges.
- Providing customer service, courteous attention to customer shopping needs, personal shopper suggestions and curating products.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Co-Owner/Bookkeeper
Moso Clean & Staging
04.2022 - 01.2024
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Marketing, lead production, job costing, bookkeeping, creating client experience.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Providing customer service cleaning services, deep cleaning, move out cleaning, organizing & staging homes.
- Assigned 7 housekeeping staff to specific shifts and locations based on abilities and daily requirements.
Realtor/Transaction Coordinator
Keller Williams of Southern Arizona
01.2021 - 04.2022
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Coordinated various aspects of real estate transactions such as first time home buying, inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Marketing, advertising online through all social and web media platforms, hosting open houses.
- Organizational and time management, mileage tracking.
Financial Specialist
Cadden Community Management
06.2020 - 01.2021
- bookkeeping of 45 HOA associations with monthly financial reporting, invoicing, managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Enhanced financial decision-making by providing timely and accurate analysis of financial data to executive leadership.
- Reconciliations of homeowner accounts, homeowner payments schedules and late fees processing.
- Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
Office Manager/ Bookkeeper
Oracle Energy Alliance
04.2017 - 01.2020
- Streamlined office operations by dispatching, implementing efficient filing systems and organizational strategies.
- Invoicing all maintenance, A/R, A/P, vendor relationship and bank reconciliations.
- Human resource to 15 employees, weekly payroll 20 employees and job-costing.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Quality Assurance Analyst
Intuit, TurboTax (Seasonal)
10.2016 - 04.2017
- Implemented bilingual customer service website.
- Participated in regular meetings with cross-functional teams to discuss progress updates, communicate concerns or challenges, and ensure alignment of project goals.
- Supported company in maintaining work environment focused on quality, communication, collaboration, integration, and teamwork.
Assistant Processor
Supreme Lending
10.2015 - 10.2016
- Maintained open lines of communication with all stakeholders involved in the loan process, ensuring a seamless end-to-end experience for clients.
- Reduced processing time for loan applications by maintaining organized files and promptly responding to inquiries.
- Ensured accuracy of loan documents by thoroughly reviewing all application materials and identifying discrepancies.
Purchasing Admin
Bombardier Learjet
08.2014 - 09.2015
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.
- Verified receipt of items by comparing items received to items ordered and resolved shipment order errors with suppliers.
Sales Associate
Ross For Less
05.2012 - 08.2014
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Bachelor of Interdisciplinary Studies - Economy & Industry, Media Arts & Entertainment
The University of Arizona
Tucson, Arizona05.2025
Advanced Graduate Certificate, Paralegal Certificate - Law
Pima Community College
Tucson, Arizona05.2014
Associates of Liberal Arts - undefined
Pima Community College
Tucson, Arizona12.2012
Skills
- Interpersonal Communication
- Public Speaking
- Writing and Editing
- Great Customer Service
- Leadership & Collaboration
- Organizational
- Planning
- Financial and Bookkeeping
- Logistics
- Diligent Research
- Social Media Engagement
- MS Office
- Bilingual: Spanish & English
- Type 80 WPM
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Complex Problem-solving
- Meeting deadlines
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate, Part/Time
Marshall’s
11.2023 - 11.2024
Co-Owner/Bookkeeper
Moso Clean & Staging
04.2022 - 01.2024
Realtor/Transaction Coordinator
Keller Williams of Southern Arizona
01.2021 - 04.2022
Financial Specialist
Cadden Community Management
06.2020 - 01.2021
Office Manager/ Bookkeeper
Oracle Energy Alliance
04.2017 - 01.2020
Quality Assurance Analyst
Intuit, TurboTax (Seasonal)
10.2016 - 04.2017
Assistant Processor
Supreme Lending
10.2015 - 10.2016
Purchasing Admin
Bombardier Learjet
08.2014 - 09.2015
Sales Associate
Ross For Less
05.2012 - 08.2014
Associates of Liberal Arts - undefined
Pima Community College
Bachelor of Interdisciplinary Studies - Economy & Industry, Media Arts & Entertainment
The University of Arizona
Advanced Graduate Certificate, Paralegal Certificate - Law
Pima Community College
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