Bilingual Highly skilled Commercial Multi-Line Claims Adjuster with extensive experience handling complex auto, property, liability, and bodily injury claims. Known for thorough investigations, strong analytical judgment, and the ability to resolve high-exposure claims with professionalism and diplomacy. Adept at collaborating with attorneys, SIU teams, medical experts, and external vendors to drive fair, timely, and defensible claim outcomes. Brings additional background in mechanical knowledge. Holds BA Degree/ Computer Engineering, is a licensed adjuster, and a CDL holder with driving experience.
Overview
11
11
years of professional experience
Work History
Commercial Multi line adjuster
Alaska National Insurance
Phoenix, AZ
01.2022 - Current
Handle a diverse portfolio of claims, including: Auto, Property, General liability, Bodily injury represented/non represented, Inland marine
Work closely with defense council on litigated claims.
Conduct thorough claim investigations, in-depth background checks, social media checks, surveillance when needed.
Travel when needed Inspect damaged property, vehicles, or equipment to determine cause and extent of loss.
Review police reports, medical records, repair estimates, and supporting documentation.
Determine coverage by analyzing policy language and endorsements.
Maintain compliance with state regulations, company policies, and industry standards.
Provide clear guidance to policyholders on the claims process and next steps.
Communicate with attorneys, repair facilities, medical providers, and third-party carriers.
Deliver timely updates to all parties and ensure expectations are managed professionally.
Resolve disputes or escalated issues with diplomacy and strong problem-solving skills.
Work with claimants and attorneys to reach fair and timely resolutions.
Recommend settlement strategies for complex or high-exposure claims.
Issue payments, finalize claim closures, and ensure proper documentation.
Dump Truck Driver
Mountain West Logistics
Phoenix, AZ
01.2025 - Current
Safely drive/maintain KW super 18
Asphalt laying
Aggregate delivery
Nights/weekends
Auto Adjuster Personal/ Commercial
Sentry Insurance
Phoenix Az
01.2020 - 01.2022
Handle Auto (first-party & third-party)
Conduct thorough investigations
Inspect damaged vehicles, or equipment to determine cause and extent of loss.
Review police reports, repair estimates, and supporting documentation.
Determine coverage by analyzing policy language and endorsements.
Maintain compliance with state regulations, company policies, and industry standards.
Provide clear guidance to policyholders on the claims process and next steps.
Deliver timely updates to all parties and ensure expectations are managed professionally.
Resolve disputes or escalated issues with diplomacy and strong problem-solving skills.
Work with claimants and attorneys to reach fair and timely resolutions.
Issue payments, finalize claim closures, and ensure proper documentation.