Martin Kelly
Phoenix
Summary
Experienced with coordinating and managing dispatch operations. Utilizes strong organizational skills and strategic planning to streamline processes and enhance efficiency. Track record of effective communication and problem-solving, ensuring timely and reliable service delivery.
Overview
16
16
years of professional experience
Work History
Dispatch Manager
National Construction Rentals Inc.
05.2021 - Current
- Managed a team of dispatchers, fostering a collaborative work environment to ensure smooth operations.
- Promoted safety culture among drivers by reinforcing compliance with regulations and conducting regular safety meetings.
- Enhanced customer satisfaction by addressing issues promptly and providing accurate delivery updates.
- Improved dispatch efficiency by implementing new scheduling and routing strategies.
- Reported to management operational activities and maintained current records.
- Coordinated with maintenance teams to establish preventive maintenance schedules for fleet vehicles.
Fence Installer
National Construction Rentals Inc.
11.2008 - 05.2021
- Conduct daily inspections and testing of vehicles and equipment to ensure safe and proper operation.
- Load truck with necessary equipment and materials for daily assignments, ensuring secure placement.
- Attend job sites with Foreman, meet with customers to review project details.
- Install fence poles, erect fences, and tension wire to meet NCR specifications.
- Clean job sites thoroughly, remove debris, and ensure all equipment is properly stored on the truck upon completion of work.
- Clean and maintain trucks, restocking materials for future fence installations.
- Always adhere to safety protocols, maintain a clean and safe work environment, and participate in all required safety meetings.
Education
High School Diploma -
Tularosa High School
Tularosa05-2003
Skills
- Workflow planning
- Route planning
- Phone dispatch
- DOT compliance
- Customer communication
- Staff training and development
- Daily reports
- Employee time records
- Manpower planning
- Employee performance reviews
- Route planning expertise
- Fleet dispatching
- Customer service
Accomplishments
- Supervised team of 50+ staff members.
- Was able to move up in the company from fence helper to Fence foreman to Dispatch\ Management.
Languages
English
Full Professional
Timeline
Dispatch Manager
National Construction Rentals Inc.
05.2021 - Current
Fence Installer
National Construction Rentals Inc.
11.2008 - 05.2021
High School Diploma -
Tularosa High School
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