Marx Romero-Hernandez
Phoenix
Summary
Adept Automotive Technician with a proven track record at CarMax, I excel in diagnostic abilities and customer service. My experience spans from enhancing shop efficiency to training employees, showcasing a strong work ethic and decision-making capabilities. Achieved significant improvements in vehicle service standards and safety protocols, demonstrating both hard and soft skills essential for high-stakes environments.
Overview
7
7
years of professional experience
Work History
Automotive Technician
CarMax
08.2022 - 07.2024
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
Security Staff
Live Nation
07.2022 - 07.2023
- Conducted thorough risk assessments for various projects, enabling informed decisions about resource allocation.
- Provided excellent customer service to visitors while maintaining a high level of professionalism at all times.
- Fostered a safe environment through proactive identification and resolution of potential hazards within the workplace.
- Managed access points effectively to prevent unauthorized entry into restricted areas or facilities.
- Trained new team members on company-specific security protocols, contributing to a well-prepared workforce.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Maintain proper credentials and training required by Texas law and Live Nation's standards.
Shift Lead
AutoZone
09.2021 - 05.2022
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Helped store management meet standards of service and quality in daily operations.
Radio Operator
United States Marine Corps
07.2017 - 07.2021
- Aided in planning successful missions through participation in pre-mission briefings, sharing insights on current communication capabilities and limitations.
- Facilitated clear and effective communication between field operators and command centers during critical missions.
- Installed, tested and operated radio equipment, adjusting settings to achieve clearest transmission.
- Monitored emergency frequencies to detect distress calls and dispatch emergency response personnel or equipment.
- Properly maintained and secured classified material for mission safety and completion.
- Developed the skills and conduct of the Marines under my charge.
Education
Trade School - Electrician
UEI College
Phoenix, AZ04.2025
Associate of Applied Science - Automotive And Diesel Technology
Universal Technical Institute of Arizona Inc
Avondale, AZ06.2023
High School Diploma -
Mesa High School
Mesa, AZ05.2017
Skills
- Strong Work Ethic
- Hand and power tools
- Diagnostic abilities
- Troubleshooting skills
- Customer Service
- Electrical understanding
- Heating and Air Conditioning
- Garden maintenance
- Decision-making capabilities
- Employee Training
Timeline
Automotive Technician
CarMax
08.2022 - 07.2024
Security Staff
Live Nation
07.2022 - 07.2023
Shift Lead
AutoZone
09.2021 - 05.2022
Radio Operator
United States Marine Corps
07.2017 - 07.2021
Trade School - Electrician
UEI College
Associate of Applied Science - Automotive And Diesel Technology
Universal Technical Institute of Arizona Inc
High School Diploma -
Mesa High School
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