Summary
Overview
Work History
Education
Skills
Education and Training
Timeline
Generic

Wayne Gillen

Phoenix

Summary

Cautious Package Handler with 7 year background in material handling, shipping and receiving and inspections. Proficient in loading, unloading and tracking merchandise. Capable of standing for long periods of time and lifting over 100 pounds. Friendly and hardworking with excellent record of reliability and strong work ethic.

Overview

18
18
years of professional experience

Work History

Package Handler

FedEx
10.2024 - Current

Owner/Operator

Wayne's Rolloff Dumpster Service
03.2021 - 09.2024
  • Managed day-to-day business operations.
  • Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Dropped and hooked trailers and changed configuration of equipment

Delivery Driver

Amazon
11.2019 - 03.2021

Package Handler

FedEx
02.2013 - 11.2019
  • Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives.
  • Used scanners to track parcel information such as condition or receipt.
  • Assisted in loading delivery trucks with prepared packages.
  • Ensured packages were sealed properly.
  • Sorted cargo for accurate shipment to target locations, preventing unnecessary delays and promoting productivity.
  • Protected company inventory with well-organized and secure storage areas.
  • Palletized boxes for easy movement and shipment.

Automotive Technician

Self Employed Services Inc.
03.2009 - 02.2013
  • Troubleshot faults and devised successful solutions in a self-directed manner.
  • Performed troubleshooting and diagnostic procedures to locate the source of malfunctions.
  • Detected combustible gas and refrigerant leaks using special instruments.
  • Conducted inspections and tests to verify safety and compliance with emissions limits.
  • Performed maintenance inspections, tune-ups, oil changes and other key services.
  • Communicated with customers to explain estimates and provide expected delivery and repair timelines; addressed customer questions or concerns to enhance customer satisfaction.
  • Communicated advanced mechanical information to non-mechanical people in easy-to-understand terms.
  • Maintained accurate records of purchases, titles and sales to facilitate planning and sustain best practices.
  • Completed simple and advanced repairs according to specifications for systems such as brakes, exhaust and electrical.

Automotive Technician

Your Auto Service
03.2008 - 03.2009
  • Maintained accurate records of purchases, titles and sales to facilitate planning and sustain best practices.
  • Detected combustible gas and refrigerant leaks using special instruments.
  • Removed, replaced, balanced and rotated new or used tires.
  • Performed troubleshooting and diagnostic procedures to locate the source of malfunctions.
  • Performed routine and reparative maintenance for company freight and trucks.
  • Troubleshot faults and devised successful solutions in a self-directed manner.
  • Examined and inspected damaged vehicles. Estimated costs of parts, labor and supplies, and calculated deductibles.
  • Evaluated, repaired and aligned vehicle suspensions.
  • Led safety meetings and maintained safe practices throughout the shop.
  • Trained and guided employees on correct methods for performing different repairs and maintenance services.
  • Assigned work to team members and inspected all work for quality and compliance.
  • Performed customer work and warranty repairs in compliance with manufacturer standards.
  • Pursued frequent opportunities to further enhance maintenance and repair skills.
  • Kept the garage clean, organized and efficient.
  • Tracked mechanical and repair problems and discussed solutions with shop leadership.
  • Communicated advanced mechanical information to non-mechanical people in easy-to-understand terms.
  • Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
  • Performed maintenance inspections, tune-ups, oil changes and other key services.
  • Kept team in compliance with shop and manufacturer specifications for all repairs and maintenance services.
  • Completed simple and advanced repairs according to specifications for systems such as brakes, exhaust and electrical.

Automotive Technician

CBS Auto
11.2006 - 03.2008
  • Conducted inspections and tests to verify safety and compliance with emissions limits.
  • Examined and inspected damaged vehicles. Estimated costs of parts, labor and supplies, and calculated deductibles.
  • Communicated with customers to explain estimates and provide expected delivery and repair timelines; addressed customer questions or concerns to enhance customer satisfaction.
  • Trained and guided employees on correct methods for performing different repairs and maintenance services.
  • Troubleshot faults and devised successful solutions in a self-directed manner.
  • Performed maintenance inspections, tune-ups, oil changes and other key services.
  • Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
  • Detected combustible gas and refrigerant leaks using special instruments.
  • Answered customer questions and discussed options face-to-face, over the telephone and via email.
  • Developed systems to manage and control company inventories of parts and paints.
  • Performed troubleshooting and diagnostic procedures to locate the source of malfunctions.
  • Kept team in compliance with shop and manufacturer specifications for all repairs and maintenance services.
  • Assigned work to team members and inspected all work for quality and compliance.
  • Completed simple and advanced repairs according to specifications for systems such as brakes, exhaust and electrical.
  • Led safety meetings and maintained safe practices throughout the shop.
  • Performed routine and reparative maintenance for company freight and trucks.
  • Pursued frequent opportunities to further enhance maintenance and repair skills.
  • Communicated advanced mechanical information to non-mechanical people in easy-to-understand terms.
  • Evaluated, repaired and aligned vehicle suspensions.
  • Removed, replaced, balanced and rotated new or used tires.
  • Performed customer work and warranty repairs in compliance with manufacturer standards.
  • Tracked mechanical and repair problems and discussed solutions with shop leadership.
  • Kept the garage clean, organized and efficient.

Education

Auto Mechanics - Auto Mechanics

Universal Teacnical Institute

Skills

  • Hazardous waste management
  • Engine overhauls
  • Brake systems knowledge
  • Writing work tickets
  • Gasket replacements
  • Alignments experience
  • Remote service
  • Coolant flushes
  • EPA requirements
  • Bay maintenance
  • Calibration understanding
  • Vendor relations
  • Operating pneumatic tools
  • Detecting refrigerant leaks
  • Calibrating instruments
  • Electrical understanding
  • Soldering skills
  • Diagnostic skills
  • Maintenance scheduling
  • Maintaining records
  • Diagnostic abilities
  • Suspension systems understanding
  • Troubleshooting skills
  • Troubleshooting and diagnostics
  • Drivability issues
  • Refurbishing skills
  • Tire mounting and balancing
  • Electrical circuits diagrams
  • Scoping components
  • Engine repair

Education and Training

other

Timeline

Package Handler

FedEx
10.2024 - Current

Owner/Operator

Wayne's Rolloff Dumpster Service
03.2021 - 09.2024

Delivery Driver

Amazon
11.2019 - 03.2021

Package Handler

FedEx
02.2013 - 11.2019

Automotive Technician

Self Employed Services Inc.
03.2009 - 02.2013

Automotive Technician

Your Auto Service
03.2008 - 03.2009

Automotive Technician

CBS Auto
11.2006 - 03.2008

Auto Mechanics - Auto Mechanics

Universal Teacnical Institute
Wayne Gillen