Mary Henderson
San Tan Valley,AZ
Summary
Insightful Laboratory Technician brings dedication to excellence and calm demeanor. Team player trained in laboratory procedures, equipment maintenance and inventory management. Supports lab operations with accurate documentation and organized spaces.
Reliable individual with skills and experience as Laboratory Technician. Smart and committed to job well done and offering exceptional drive.
Dedicated professional skillful in sample collection, data recording and instrument calibration. Resourceful and adaptable individual with extensive experience developing and conducting experiments to document results for studies. Comfortable handling complex issues, meeting strict deadlines and adjusting to rapidly changing conditions.
Overview
6
6
years of professional experience
Work History
Laboratory Technician
Chandler-Gilbert Community College
07.2024 - Current
- Calibrated and maintained instruments to keep equipment fully operational.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Kept laboratory supplies prepared by inventorying stock, placing orders and verifying receipt.
- Maintained documentation on tests performed in lab.
- Operated basic laboratory equipment such as balances, pH meter, colorimeter, spectrophotometer, autoclave and evaporator.
- Performed routine lab and department maintenance to keep area clean and orderly.
- Prepared reagents, media and solutions to use for laboratory testing and analysis.
- Maintained safe, tidy and organized laboratory environment for accurate test results.
- Inspected laboratory equipment to maintain good working condition for optimal results.
- Troubleshot and resolved equipment and process issues.
- Operated and performed preventative maintenance on laboratory equipment and instruments.
- Prepared reagents and solutions following standard laboratory formulas and procedures.
- Participated in lab meetings and project presentations.
- Cooperated with other technicians to develop and test new protocols.
Manager
E&E Cigars
08.2020 - 11.2021
- Built and maintained positive relationships with customers, resulting in increased customer retention and repeat business
- Utilized problem-solving skills to identify and address customer concerns, resulting in swift resolution and improved customer experience
- Created and maintained strong relationships with vendors and suppliers, negotiating favorable terms and ensuring timely delivery of products
Phone Representative
Genos Giant Slice
09.2019 - 08.2020
- Provided exceptional customer service and support to ensure customer satisfaction and loyalty
- Effectively resolved customer inquiries, complaints, and issues in a timely and professional manner
- Demonstrated strong communication skills by actively listening to customers and responding to their needs effectively
- Developed a deep understanding of products/services, enabling accurate and helpful information to be provided to customers
Education
Associate - Chemistry
Chandler-Gilbert Community College
Gilbert, AZ05.2023
High School Diploma -
Chandler Online Academy
Chandler, AZ01.2021
High school -
Casteel High School
Queen Creek, AZ01.2019
Skills
- Academic decathlon
- Pentathlon
- Critical thinking proficiency
- Laboratory safety
- Clinical lab settings
- Research and documentation
- Lab equipment processes
- Experimental design
- Mass spectrometry
- Hazardous materials handling
- Lab equipment maintenance
- Gas chromatography
Volunteering Hours
350 hours volunteering with Casteel's Academic Decathlon Tem
School Achievements
- Honors, 2022, I am in the honors program at CGCC
- Phi Theta Kappa, 2021, I was invited to Phi Theta Kappa since I was in the top 5% GPA in my college
Timeline
Laboratory Technician
Chandler-Gilbert Community College
07.2024 - Current
Manager
E&E Cigars
08.2020 - 11.2021
Phone Representative
Genos Giant Slice
09.2019 - 08.2020
Associate - Chemistry
Chandler-Gilbert Community College
High School Diploma -
Chandler Online Academy
High school -
Casteel High School
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