Mary Hodges

• Transported and safely delivered items to prevent damage or loss.
• Navigated routes with relevant map programs and GPS systems.
• Handled merchandise in accordance with product handling standards.
• Obeyed traffic laws and follow established traffic and transportation procedures.
• Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
• Delivered rush merchandise on tight schedules to meet customer targets.
• Loaded trucks and safely secured merchandise to prevent damage during transportation.
• Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.

• Trained new employees on pharmacy procedures, policies, and safety protocols to ensure consistent quality across the team.
• Stocked shelves with medications and other pharmacy items for consistent availability.
• Safeguarded patient privacy by maintaining strict adherence to HIPAA regulations during all customer interactions.
• Helped maintain a safe environment within the pharmacy by adhering to company guidelines regarding security measures and fraud prevention techniques.
• Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
• Processing over 2000 orders per day

• Verified prescription information prior to shipment.
• Established and maintained patient profiles, updating organizational database with current information.
• Streamlined pharmacy operations by maintaining a clean and organized work environment
• Stocked shelves with medications and other pharmacy items for consistent availability.
• Safeguarded patient privacy by maintaining strict adherence to HIPAA regulations during all customer interactions.
• Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
• Facilitated clean and organized pharmacy environment, adhering to health and safety regulations.
• Processing over 2000 orders per day.

•Constantly adhered to safety guidelines while driving, ensuring the well-being of myself and others on the road

• Maintained company car and equipment in top condition throughout assignments, minimizing downtime and maximizing efficiency
• Demonstrated self-reliance while working independently to complete daily tasks with precision and accuracy.
• Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
• Documented daily mileage, gas and other data.
• Monitored traffic conditions and applied defensive strategies to avoid accidents.
• Driving over 5 hours per day

• Prompted high customer satisfaction by resolving problems with knowledgeable and friendly service.

• Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
• Remained calm and professional in stressful circumstances and effectively diffused tense situations.
• Managed appointment scheduling and streamlined payment processing to ensure a seamless customer experience
• Maintained accurate and up-to-date records through efficient data entry, improving overall company organization and productivity
• Provided top-notch customer service by resolving inquiries and concerns promptly and professionally
• Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
• Assisted customers with making payments or establishing payment plans to bring accounts current.
• Fielded customer complaints and queries, fast-tracking for problem resolution.
• Managing over 200 calls per day.

• Ensured timely and safe delivery of vital medication to terminally ill patients.
• Implemented strict ID verification procedures to enhance security and prevent delivery errors
• Maintained optimal temperature control measures for each patient's medication, ensuring that they received the correct treatment
• Navigated routes with relevant map programs and GPS systems.
• Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
• Delivering over 50 prescription per day.

• Ensured prompt delivery of auto parts to customers within schedule
• Demonstrated self-motivation in meeting daily targets and goals
• Maintained excellent customer relations through timely and efficient service
• Transported and safely delivered items to prevent damage or loss.
• Navigated routes with relevant map programs and GPS systems.
• Delivering over 30 parts per day.

•Ensured cleanliness and organization of hotel rooms by following safety guidelines and paying attention to detail

• Collaborated with team members to maintain high standards of hygiene and exceeded customer expectations by fulfilling special requests
• Cultivated a reputation for delivering exceptional service, resulting in positive feedback from guests and management alike
• Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
• Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
• Returned rooms to occupant-ready status to satisfy future guests.
• Cleaning over 30 rooms per day