Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic
Mary Hoxer

Mary Hoxer

Flagstaff

Summary

Detail-oriented professional skilled in invoice generation, packing logistics, and customer service. Proven ability to optimize workflows and manage time effectively, ensuring accurate documentation and timely shipping.

Overview

45
45
years of professional experience

Work History

Administrative Assistant

Native Child Dinetah
Flagstaff
06.2025 - Current
  • Facilitated packing and shipping of cultural educational materials for Arizona Native American Schools, bookstores, and National Parks.
  • Retrieved mail and received packages
  • Generated invoices, packing slips, and mailing labels for distribution.
    Produced accurate documentation to ensure timely shipping.
    Executed printing tasks to maintain efficient workflow.

Administrative Assistant Office Manager

Independant Order of Foresters (I.O.F.)
North Hollywood
01.1987 - 01.1991
  • Managed incoming calls and directed inquiries to appropriate personnel efficiently.
  • Organized office files using electronic document management systems for easy retrieval.
  • Responded to customer questions regarding products and services, enhancing communication effectiveness.
  • Coordinated mailings, including sorting and preparing packages for courier or postal service.
  • Composed letters, memos, reports, and presentations as required by management staff.
  • Greeted visitors professionally, directing them to relevant personnel and addressing inquiries.
  • Handled confidential documents according to established protocols to ensure security.
  • Answered phone calls and emails promptly, maintaining effective business correspondence.

General Manager and Traffic Manager of Operations

Sofa Savers Inc.
San Rafael
09.1982 - 02.1984
  • Completed day-to-day duties accurately Collaborated with diverse coworkers to achieve product and service goals efficiently.
  • Prioritized tasks to meet service objectives effectively.
  • Identified customer needs promptly to enhance satisfaction.
  • Resolved issues through knowledgeable, friendly service to promote high customer satisfaction.
  • Provided exceptional face-to-face and phone service to customers.
  • Assisted customers with requests and inquiries to improve satisfaction.
  • Coordinated closely with shop personnel and delivery drivers to ensure project deadlines were met.
  • Scheduled pickups and deliveries while overseeing material and supply orders.

Head Waitress

Nymph's Garden Restaurant
San Rafael
04.1982 - 09.1982
  • Supervised dining room staff to ensure efficient service and guest satisfaction.
  • Trained new waitstaff on menu items and customer service protocols.
  • Maintained cleanliness and organization of dining areas throughout shifts.
  • Collaborated with kitchen staff to ensure timely food delivery and presentation.
  • Performed cashier duties, accurately processing payments and issuing change.
  • Greeted customers, answered questions, and recommended specials to enhance sales.
  • Managed scheduling and addressed staffing issues such as conflicts or absences.
  • Provided exceptional service to high volumes of daily patrons.

Food Server, Cocktail Server and Bartenderr

The Troller Restaurant
Garibaldi
07.1980 - 04.1981
  • Served beverages and cocktails to guests in fast-paced environment.
  • Maintained cleanliness and organization of bar area throughout shifts.
  • Assisted guests with menu selections and provided detailed drink descriptions.
  • Managed customer orders to ensure timely delivery of drinks and snacks.
  • Handled cash transactions accurately while processing credit card payments efficiently.
  • Developed strong relationships with regular customers to enhance overall experience.
  • Checked identification prior to serving alcoholic beverages to verify age requirements.
  • Collaborated with kitchen staff for timely preparation and delivery of food orders.

Education

GED -

Grant High School
Portland, OR
06-1976

Skills

  • Invoice generation and document management
  • Packing and shipping logistics
  • Workflow optimization strategies
  • Mail handling and organization
  • Customer service excellence
  • Time management skills
  • Team collaboration techniques
  • Effective communication skills
  • Attention to detail
  • Adaptable learning approaches
  • Flexibility in work environments
  • Verbal communication proficiency
  • Microsoft Office expertise
  • Remote office capabilities
  • Active listening skills

Affiliations

I temporarily retired from working to be a stay at home mom from 1991 up to June 2025. I am a mother of four grown children now, and a grandmother of ten. I enjoy hiking and exploring interesting places,meeting new people, photography and creating short videos from my experiences, which I share on Face Book. I also enjoy writing and am an avid journal writer and am currently working on my autobiography. I have enjoyed singing in the past and sang back up vocals professionally for two different local Flagstaff bands between 2011-2014. We played a wide variety of venues in and around Northern Arizona which led to performing at the casino level.

References

References available upon request.

Timeline

Administrative Assistant

Native Child Dinetah
06.2025 - Current

Administrative Assistant Office Manager

Independant Order of Foresters (I.O.F.)
01.1987 - 01.1991

General Manager and Traffic Manager of Operations

Sofa Savers Inc.
09.1982 - 02.1984

Head Waitress

Nymph's Garden Restaurant
04.1982 - 09.1982

Food Server, Cocktail Server and Bartenderr

The Troller Restaurant
07.1980 - 04.1981

GED -

Grant High School

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Mary Hoxer