Mary Moran
Phoenix
Summary
Dynamic Agile professional with extensive experience in coaching cross-functional teams and driving continuous improvement initiatives. Skilled in stakeholder management, facilitating effective communication, and enhancing project delivery through Agile methodologies.
Overview
19
19
years of professional experience
Work History
Agile Delivery Partner
Isagenix LLC
Gilbert, AZ
05.2024 - 05.2026
- Designed and implemented delivery framework to enhance project management efficiency using Scrum, Kanban, or SAFe.
- Managed requirements pipeline by coordinating ceremonies such as sprint planning, daily stand-ups, and retrospectives to maintain workflow efficiency.
- Identified and mitigated delays caused by interdepartmental dependencies, ensuring developers remained focused on project deliverables.
- Implemented strategies to enhance psychological safety, ensuring team members remain motivated and avoid burnout.
- Evaluated team performance metrics and velocity to pinpoint inefficiencies and streamline operational processes.
- Coordinated translation efforts, providing senior leadership and external clients with timely updates on progress, timelines, and budget status.
- Guided teams in structuring large projects into iterative sprints to enhance early and frequent software delivery.
- Monitored and evaluated lead time, deployment frequency, and cycle time metrics to systematically improve operational workflows.
Scrum Master
Isagenix LLC
Gilbert, AZ
08.2019 - 04.2024
- Championed agile best practices, promoting a culture of continuous improvement among diverse functional teams.
- Engaged with product owners to assess and prioritize backlog items, enhancing project focus on critical business needs.
- Coordinated scrum activities, ensuring structured sprint planning, thorough stand-up, sprint planning, backlog grooming, regular daily scrums, comprehensive sprint reviews, and insightful sprint retrospectives.
- Coordinated efforts with product owners, team members, technologists, and scrum masters to establish effective solutions and propel project development.
- Created tailored scrum boards to facilitate improved task management and promote transparency within the team.
- Administered product backlog to enhance workflow efficiency and supported scrum framework for timely bi-weekly sprint releases.
- Drove continuous improvement efforts through structured retrospective meetings aimed at enhancing team performance.
- Addressed conflicts and encouraged transparent dialogue among team members to cultivate a positive work environment.
- Implemented key performance metrics to track team progress and identify areas of improvement consistently throughout projects'' lifecycles.
- Created comprehensive user stories with clear acceptance criteria to guide development efforts.
- Assessed and reported progress to stakeholders regularly, maintaining transparency throughout the project lifecycle.
- Streamlined communication between developers and QA teams, ensuring smoother workflow and higher quality outputs.
Sr. Quality Analyst
Isagenix LLC
Gilbert, AZ
11.2007 - 07.2019
- Implemented quality assurance strategies to strengthen product compliance and foster customer satisfaction.
- Performed comprehensive root cause analysis on defects to drive continuous improvement efforts within production lines.
- Established and executed comprehensive testing protocols to elevate product quality and pinpoint enhancement opportunities.
- Developed comprehensive training materials for new hires, focusing on swift onboarding and strict adherence to quality guidelines.
- Directed implementation of innovative software tools to enhance QA workflows and optimize data management processes.
- Evaluated defect trends to identify and resolve recurring issues, ensuring minimal impact on end-users and production timelines.
- Implemented detailed regression and negative testing strategies to enhance system performance and accuracy.
- Conducted thorough root cause analyses and executed corrective actions to enhance customer satisfaction and resolve reported issues.
- Analyzed process performance through metrics to drive data-centric decisions aimed at achieving superior product quality.
- Directed quality analyst team to ensure alignment with product performance goals through effective communication and support.
- Authored detailed test cases to facilitate thorough testing and defect identification.
- Designed and sustained quality assurance documentation to ensure consistent operational standards.
- Monitored and ensured effective resolution of bugs, tested fixes, and provided QA insights to assist developers in overcoming persistent challenges.
- Compiled and organized testing procedures for developers, ensuring clarity and accessibility for future testing initiatives.
- Created detailed and structured manual test cases, facilitating successful team-wide testing initiatives.
- Provided recommendations to developers aimed at optimizing software functionality and user experience.
Education
Bachelor of Science - Information Technology
University of Phoenix
Tempe, AZSkills
- Servant Leadership
- Systems Thinking
- Commercial & Risk Management
- Agile Methodologies Expertise
- Coaching & Facilitation
- Project & Product Management
- Collaboration & Communication
- Technical Proficiency
- Change Management
- Continuous Improvement
- Problem-Solving & Adaptability
- Stakeholder Management
Timeline
Agile Delivery Partner
Isagenix LLC
05.2024 - 05.2026
Scrum Master
Isagenix LLC
08.2019 - 04.2024
Sr. Quality Analyst
Isagenix LLC
11.2007 - 07.2019
Bachelor of Science - Information Technology
University of Phoenix