Maryann Gonzalez
Restaurant Team Member
Tucson
Summary
Dedicated professional with experience in fast-paced hospitality environments. Skilled in cash management, customer engagement, and maintaining safety protocols. Proven ability to streamline operations and improve service speed during peak hours.
Overview
2
2
Languages
1
1
Certification
5
5
years of professional experience
Work History
Front Cashier
Wendys
10.2025 - 06.2026
- Managed cash register operations, ensuring accurate cash handling and reporting.
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Implemented upselling techniques to increase sales and improve overall revenue performance.
- Greeted customers warmly in a friendly manner upon arrival at the restaurant.
Crew Member
Salad And Go
02.2025 - 07.2025
- Provided excellent customer service by efficiently taking orders and addressing inquiries.
- Collaborated with team members to optimize workflow during peak hours, enhancing service speed.
- Prepared and assembled salads according to customer specifications, ensuring high-quality presentation.
- Maintained cleanliness and organization of work area to meet health and safety standards.
- Monitored inventory levels, communicating needs for restocking to management to prevent shortages.
Server/Restaurant Busser
Villa Hermosa Senior Living
03.2023 - 01.2025
- Provided exceptional dining experiences by ensuring timely service and attention to resident needs.
- Managed dining room setup and cleanliness, contributing to a welcoming atmosphere for residents.
- Collaborated with kitchen staff to deliver accurate meal orders in a fast-paced environment.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Crew Member/Shift Leader
Wendys Fast Food
09.2021 - 01.2023
- Provided exceptional customer service while efficiently processing orders in fast-paced environment.
- Collaborated with team to streamline workflow, enhancing overall service efficiency during peak hours.
- Assisted in training new crew members on operational procedures and customer interaction techniques.
- Operated kitchen equipment and maintained food safety standards to ensure quality and compliance.
Education
High School Diploma -
Sahuaro High School
Tucson, AZ05-2021
Skills
POS system proficiency
Cash handling
Opening and closing procedures
Restocking shelves
Inventory management
Handling customer complaints
Upselling techniques
Customer loyalty
Following safety protocols
Hospitality service
Memory retention
Strong work ethic
Certification
Serve safe certification
Timeline
Serve safe certification
05-2026
Front Cashier
Wendys
10.2025 - 06.2026
Crew Member
Salad And Go
02.2025 - 07.2025
Server/Restaurant Busser
Villa Hermosa Senior Living
03.2023 - 01.2025
Crew Member/Shift Leader
Wendys Fast Food
09.2021 - 01.2023
High School Diploma -
Sahuaro High School
serve safe certification
certified for successfully completing the standards set forth for the sevsafe food protection manager certification examination,
which is accredited by the american national standards institute (ANSI) -confrence for food protection (CFP)