Maryanne Malter
Mesa,AZ
Summary
Dynamic healthcare professional with extensive experience at Stanford Healthcare and on-call teaching excellence, including team leadership and operational efficiency. Proven ability to enhance client satisfaction through effective communication and strategic decision-making. Skilled in data analysis and fostering collaboration, driving continuous improvement in care coordination, employee, and student performance.
Experienced leader with a strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
27
27
years of professional experience
Work History
On-Call Faculty
University of Arizona
06.2021 - Current
- Assisting with NURS-379 since Spring 2025 with grading, course development, and student interactions online.
- Previously assisted with course development, grading, and student interaction for NURS-379 and NURS-390 since August 2021.
- Occasional simulation lab, clinical rotation at Encompass, and assisted as needed in 479 grading.
Manager, Care Coordination
Stanford Healthcare
11.2016 - 12.2020
- Led cross-functional teams to streamline operational processes and enhance productivity, leading RN Case Managers and Social workers for the medicine, neurology, and neurosurgery departments.
- Analyzed performance metrics to identify trends and drive strategic decision-making.
- Developed and implemented training programs to improve employee performance and retention.
- Fostered a culture of continuous improvement through regular feedback and process evaluation.
- Managed stakeholder relationships to align initiatives with organizational goals and objectives.
- Coordinated project timelines and resource allocation for successful project delivery.
- Oversaw budget management, ensuring efficient allocation of resources across departments.
- Implemented data-driven strategies that led to improved operational efficiency and cost savings.
- Managed and motivated 23 FTE employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Enhanced patient satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Improved safety procedures to create safe working conditions for workers.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Spearheaded transition to remote work during global health crisis, ensuring business continuity and employee safety.
- Resolved staff member conflicts, actively listening to concerns, and finding appropriate middle ground.
- Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.
- Boosted employee morale and reduced turnover through the development and implementation of a comprehensive rewards and recognition program.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Maximized performance by monitoring daily activities and mentoring team members.
- Reduced controllable write-offs to keep business operations within budget and increase reimbursement.
- Coordinated with IT department to upgrade technology infrastructure, enhancing operational efficiency and data security.
- Fostered partnerships with industry leaders and vendors to enhance Stanford's reputation and create new business opportunities.
Manager, Care Coordination
Providence Little Company of Mary
08.2015 - 08.2016
- Led 5 RN Case Managers and 3 Social Workers to streamline operational processes and enhance productivity.
- Resolved staff member conflicts, actively listening to concerns, and finding appropriate middle ground.
- Developed and maintained relationships with customers and vendors through account development.
- Managed and motivated employees to be productive and engaged in work.
- Maintained a professional, organized, and safe environment for employees and patrons.
- Enhanced patient satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Enhanced patient satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Developed and implemented training programs to improve employee performance and retention.
- Fostered a culture of continuous improvement through regular feedback and process evaluation.
- Managed stakeholder relationships to align initiatives with organizational goals and objectives.
- Coordinated project timelines and resource allocation for successful project delivery.
- Oversaw budget management, ensuring efficient allocation of resources across departments.
- Reduced controllable write-offs.
RN Case Manager, Dignity Health
St. John's Regional Medical Center
04.2014 - 08.2015
- Coordinated care plans to ensure alignment with client needs and organizational policies, continuous communication with care providers and interdisciplinary teams.
- Facilitated communication between clients, service providers, and community resources for safe discharge plans.
- Monitored client progress and adjusted interventions to enhance outcomes and reduce length of stay by performing daily utilization reviews to reduce length of stay.
- Conducted assessments to identify barriers and develop tailored support strategies.
Clinical Documentation Specialist, Dignity Health
Northridge Hospital Medical Center
05.2011 - 04.2014
- Facilitated interdisciplinary collaboration between physicians, nurses, case managers, coders, and other relevant stakeholders regarding the appropriate representation of patient severity levels within EHRs.
- Analyzed data from audits to identify areas for improvement in clinical documentation processes, implementing targeted interventions for positive change.
- Expedited accurate clinical documentation completion by promptly responding to queries from healthcare providers and support staff, offering timely guidance and support.
- Reduced risk exposure by promptly addressing any identified discrepancies or inconsistencies within patient records, adhering to regulatory compliance standards.
Cardiac Critical Care RN, Dignity Health
Northridge Hospital Medical Center
07.2009 - 05.2011
- Administered medications and monitored patient responses to ensure optimal care quality.
- Collaborated with interdisciplinary teams to develop and implement individualized care plans.
- Managed ventilated patients through best practices, initiated safe weaning practices, and patient management interventions.
- Conducted comprehensive assessments to evaluate patient health status and identify needs.
- Implemented evidence-based protocols to enhance patient safety and clinical outcomes.
- Advocated for patients' needs, ensuring compliance with healthcare regulations and ethical guidelines.
RN Critical Care & Step Down Unit
West Hills Hospital & Medical Center
04.2007 - 07.2009
- Administered patient care plans, ensuring adherence to established protocols and best practices.
- Collaborated with interdisciplinary teams to enhance patient outcomes and streamline care processes.
- Monitored patient vital signs, identifying changes, and communicating critical information promptly to healthcare providers; Managed ventilated patients through best practices, initiated safe weaning practices, and patient management interventions.
- Educated patients and families on treatment plans, promoting understanding and compliance with medical directives.
- Prepared patients undergoing Cath-lab procedures and recovered post-operatively.
- Developed comprehensive discharge plans, coordinating resources to support patient transitions from hospital to home care settings.
RN Travel Nurse
RN Network
05.2006 - 05.2007
- Administered patient care, ensuring adherence to established protocols and safety standards
- Triaged medications and refill prescriptions
- Administered vaccines
RN Critical Care
Ventura County Medical Center
01.1999 - 05.2000
- Delivered comprehensive patient assessments in high-acuity environments to identify critical health concerns.
- Collaborated with multidisciplinary teams to develop and implement individualized care plans for critically ill patients.
- Monitored vital signs and interpreted clinical data to ensure timely interventions and optimal patient outcomes; managed ventilated patients through best practices, initiated safe weaning practices, and patient management interventions.
- Educated patients and families on critical care processes, fostering understanding and compliance with treatment plans.
Education
Master of Science - Nursing
University of Texas, Arlington
Arlington05-2014
Bachelor of Science - Nursing
California State University, Northridge, CA
Northridge, CA05-2011
Associate of Science - Nursing
Ventura Community College
Ventura, CA05-1995
Skills
- Effective communication skills
- Teamwork and collaboration
- Expert APA formatting
- Time management
- Attention to detail
Affiliations
- American Nurse Association
Timeline
On-Call Faculty
University of Arizona
06.2021 - Current
Manager, Care Coordination
Stanford Healthcare
11.2016 - 12.2020
Manager, Care Coordination
Providence Little Company of Mary
08.2015 - 08.2016
RN Case Manager, Dignity Health
St. John's Regional Medical Center
04.2014 - 08.2015
Clinical Documentation Specialist, Dignity Health
Northridge Hospital Medical Center
05.2011 - 04.2014
Cardiac Critical Care RN, Dignity Health
Northridge Hospital Medical Center
07.2009 - 05.2011
RN Critical Care & Step Down Unit
West Hills Hospital & Medical Center
04.2007 - 07.2009
RN Travel Nurse
RN Network
05.2006 - 05.2007
RN Critical Care
Ventura County Medical Center
01.1999 - 05.2000
Master of Science - Nursing
University of Texas, Arlington
Bachelor of Science - Nursing
California State University, Northridge, CA
Associate of Science - Nursing
Ventura Community College
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