Mary F. Stebbins
Queen Creek
Summary
Flight attendant with expertise in emergency management and regulatory compliance. Proven track record of ensuring cabin safety while providing outstanding customer service. Committed to enhancing safety protocols and customer satisfaction in the airline industry.
Overview
15
15
years of professional experience
Work History
International Flight Attendant
Delta Airlines Inc.
Atlanta
03.1985 - 05.2000
- Managed in-flight service by delivering meals and beverages to passengers.
- Assisted passengers with boarding and deplaning processes efficiently.
- Maintained cabin cleanliness and professionalism, enhancing passenger comfort.
- Handled mechanical and passenger emergencies swiftly, ensuring safety protocols were followed.
- Guided passengers on immigration regulations at international airports, facilitating smooth travel processes.
- Ensured compliance with FAA regulations and company policies regarding cabin safety and security.
- Provided in-flight service including food and beverage service to passengers.
- Kept updated on changes in airline policy and regulations through attendance at training sessions.
- Performed aircraft walkthroughs prior to departure, ensuring all cabins are clean, secure, and stocked appropriately.
- Administered and coordinated emergency procedures or care, enhancing onboard safety.
Education
Bachelor of Science - Home Economics/Child Development
Tennessee Technological University
Cookeville, TN08-1981
Skills
- In-flight safety and emergency procedures
- Customer service and cabin management
- Safety management
- Regulatory compliance
- Conflict resolution
Affiliations
- Volunteer Homeschool Teacher Community Bible Study
Timeline
International Flight Attendant
Delta Airlines Inc.
03.1985 - 05.2000
Bachelor of Science - Home Economics/Child Development
Tennessee Technological University