Mason Murrell
Phoenix
Summary
Offering dependable and proactive approach, eager to learn and develop in additional customer service setting. Brings ability to quickly grasp team work principles and operational procedures. Ready to use and develop organizational and time-management skills in future role.
Overview
4
4
years of professional experience
Work History
Stocker
Walmart
06.2024 - Current
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Performed inventory control, such as counting, and stocking merchandise.
- Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
- Greeted customers and directed to requested products.
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
- Assisted customers with special requests, enhancing their shopping experience at the store.
Customer Service Representative
Victory Lane Sports Park
05.2021 - 08.2021
- Assisted park goers with entrance into the complex, improving overall park experience.
- Trained new Customer Service Representatives on company policies, procedures, and best practices.
- Resolved escalated entrance issues, restoring confidence in company's commitment to service excellence.
- Exhibited high energy and professionalism when dealing with customers and staff.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
Bachelor of Science - Business Technology
Arizona State University
Tempe, AZ05-2026
Skills
- Motivated to Acquire Knowledge
- Positive Attitude
- Customer Engagement
- Effective Communication
- Timely and Trustworthy
- Safety Protocols Implementation
- Warehouse operations
- Workflow efficiency
Timeline
Stocker
Walmart
06.2024 - Current
Customer Service Representative
Victory Lane Sports Park
05.2021 - 08.2021
Bachelor of Science - Business Technology
Arizona State University
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