Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Timeline
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Mason Stanford

Tempe,AZ

Summary


Professional with proven track record in car wash management, known for high standards and delivering results. Adept at optimizing operations and enhancing customer experiences through effective team collaboration. Reliable and adaptable, consistently meeting changing demands while maintaining service excellence.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Car Wash Manager

Cobblestone Auto Spa
02.2023 - Current
  • Increased site EBITDA over previous year every quarter
  • Ensured safety procedures were followed by all employees to prevent accidents and maintain a safe working environment.
  • Established open communication channels between employees and management, fostering an inclusive work environment where concerns could be addressed promptly.
  • Improved customer satisfaction by implementing efficient car wash processes and maintaining a clean environment.
  • Provided ongoing guidance to team members on proper techniques for washing various vehicle types, ensuring consistent service quality across all jobs.
  • Analyzed sales trends to identify opportunities for upselling additional services or offering promotional discounts.
  • Collaborated with other managers to develop company-wide policies aimed at improving overall operational efficiency and reducing costs.
  • Implemented targeted marketing strategies that increased customer retention and attracted new clients.
  • Managed daily operations for optimal efficiency and profitability, including scheduling staff and overseeing inventory management.

Concrete Technician

Concrete Traditions
06.2020 - 07.2025
  • Worked closely with the owner of the company and have traveled over summers to pour concrete in washington for years.
  • Enhanced project efficiency by conducting comprehensive concrete testing and analysis.
  • Collaborated with engineers to develop optimal concrete mix designs for various projects.
  • Prepared detailed reports on test findings, providing valuable insights for project managers and engineers during planning stages and ongoing progress evaluations.
  • Improved job site safety by conducting routine inspections of concrete placement operations.

Dishwasher

Old Chicago Pizza
01.2022 - 08.2023
  • Actively worked multiple positions, host, busser, dishwasher, and bar-back
  • Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Followed supervisor instructions to complete tasks on time.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.

Education

Hamilton High School
Chandler, AZ

Skills

  • I have made countless schedules, and managed 5 cobblestone locations Have managed upwards of 100 employees, and know how to push and motivate my team
  • Staff training and development
  • Operations management
  • Sales and marketing
  • Employee scheduling
  • Customer retention strategies
  • Budgeting and finance
  • Car wash chemicals expertise
  • Customer service
  • Teamwork and contribution
  • Relationship building
  • Vehicle inspections
  • Interior and exterior cleaning
  • Cash register operation
  • Flexible work schedule
  • Work planning
  • Inventory monitoring
  • Customer retention
  • Sales and upselling

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 25 staff members.
  • Resolved product issue through consumer testing.
  • Increased sales by appropriate metrics quarter, over quarter

Certification

  • Have completed Supervisor 101 through cobblestone University
  • Completed extensive management 101, and 202 courses through cobblestone.
  • Sonny's Car wash Maintenance course.


Interests

I am incredibly good with my hands, and can fix any part in the entire car wash

I love making people laugh, and I like to bring positive energy into the workplace


Timeline

Car Wash Manager

Cobblestone Auto Spa
02.2023 - Current

Dishwasher

Old Chicago Pizza
01.2022 - 08.2023

Concrete Technician

Concrete Traditions
06.2020 - 07.2025

Hamilton High School
Mason Stanford