Mason Wilk
Phoenix
Summary
Results-driven sales professional with proven expertise in building client relationships. Strong focus on teamwork and adaptability, ensuring seamless collaboration and consistent achievement of targets. Renowned for reliability in fast-paced environments and aligning efforts with organizational goals. Seeking to continue a career with Trane as a Ductless Development Manager while leveraging my customer and team relationships and experiences to expand market share.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Inside Sales Specialist
Trane Technologies
03.2023 - Current
- Collaborated with product and project managers to expand my knowledge Trane's sales operations and product offerings.
- Promoted superior customer experiences by addressing concerns, providing tailored recommendations based on customer need, demonstrating empathy and resolving problems swiftly
- Assessed job specifications and provided product solutions including application and pricing recommendations.
Dealer Order Management
Trane Technologies
10.2022 - 03.2023
- Maintained minimal errors with consistent and detail oriented order completions.
- Provided exceptional services, created customer relations through pleasant experiences and created strong relationships with fellow team members.
- Accepted numerous customer inbound calls and emails daily at a fast pace to decrease wait times and guarantee customer satisfaction.
Outbound Sales Representative
JB Warranties
12.2021 - 06.2022
- Educated potential clients on product offerings, demonstrating value proposition and driving interest in company services.
- Increased sales revenue through strategic cold calling and lead
generation activities. - Utilized CRM systems for tracking leads, managing customer
information, and prioritizing daily tasks efficiently.
Assistant Manager
Harkins Theatres
05.2016 - 11.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
Education
High School Diploma -
Willow Canyon
Surprise, AZ05-2015
Skills
- Customer Relationship Management
- Project/order Processing and Management
- Comfortsite
- Tableau
- Oracle
- Issue Resolution
- Product Knowledge
- Attention to Detail
- Effective Communication
- Problem-Solving
- Time Management
Certification
- Mitsubishi Application/Installation Class
Timeline
Inside Sales Specialist
Trane Technologies
03.2023 - Current
Dealer Order Management
Trane Technologies
10.2022 - 03.2023
Outbound Sales Representative
JB Warranties
12.2021 - 06.2022
Assistant Manager
Harkins Theatres
05.2016 - 11.2021
High School Diploma -
Willow Canyon