Matisse McCoy
Phlebotomist
Buckeye
Summary
Experienced with providing compassion, and welcoming environments for clients with over six years in customer service. Strong focus on team collaboration, and being a reliable colleague while delivering detailed oriented care. I am outgoing, self-sufficient, and great at problem solving. I am looking for a job that will allow me to learn more about what it is to be a healthcare professional.
Overview
7
7
years of professional experience
3
3
Certifications
Work History
Membership Advisor
Southwest Valley YMCA
06.2025 - Current
- Collaborated with team members to achieve monthly membership goals and maintain high levels of satisfaction among existing members.
- Conducted tours of fitness facilities for potential members, showcasing amenities and services offered.
- Actively engaged clients upon entrance with pleasant greeting.
- Enhanced member retention through personalized engagement and excellent customer service.
- Promoted high level of customer satisfaction using strong relationship-building skills, consistent follow-up and prompt issue resolution.
Parts & Accessories Salesperson
RideNow Powersports
05.2019 - 07.2024
- Worked to build relationships with customers and built potential for additional sales.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Developed relationships with clients for increased loyalty and repeat business.
- Answer questions about customers’ vehicles, and parts providing recommendations for fixes or upgrades
- Maintain knowledge of current vehicles to sell parts and accessories for customers’ models, and provide recommendations
Education
Associate of Applied Science - Radiology
Maricopa Community Colleges, Estrella Mountain Community College
Avondale, AZ 05.2001 -
Certified Phlebotomy Technician - Phlebotomy
Phlebotomy Training Specialist
Phoenix, AZ 05.2001 -
High School Diploma -
Shadow Ridge High School
Surprise, AZ 05.2001 -
Skills
Customer service experience
Organizational skills
Time management
Adaptability and flexibility
Effective communication
Multitasking Abilities
American Sign Language
Certification
Certified Phlebotomy Technician, NHCO
Timeline
Certified Phlebotomy Technician, NHCO
04-2026
Training Phlebotomy Technician
03-2026
CPR/AED/ First Aid, HSI
06-2025
Membership Advisor
Southwest Valley YMCA
06.2025 - Current
Parts & Accessories Salesperson
RideNow Powersports
05.2019 - 07.2024
Associate of Applied Science - Radiology
Maricopa Community Colleges, Estrella Mountain Community College
05.2001 -
Certified Phlebotomy Technician - Phlebotomy
Phlebotomy Training Specialist
05.2001 -
High School Diploma -
Shadow Ridge High School
05.2001 -