Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Matt Engstrom

Tucson

Summary

Dynamic leader with a proven track record at Advanced Auto Parts, enhancing sales and profitability through effective operations management and team building. Excelled in P&L management and inventory control, significantly improving financial performance and customer satisfaction. Skilled in fostering strong relationships and coaching teams to exceed objectives.

Overview

14
14
years of professional experience
1
1
Certification

Work History

General Manager

Advanced Auto Parts
01.2024 - 03.2025
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

Store Manager

Dollar General
04.2016 - 01.2024
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedure.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.

Store Manager

Family Dollar
03.2011 - 04.2016
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.

Education

BACHELOR OF BUSINESS MANAGMENT - Business Administration And Management

University of Phoenix
Tempe, AZ
04-2022

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player
  • Training and coaching
  • Inventory control
  • P&L management
  • Performance improvement

Accomplishments

  • Supervision - Supervised sales team to monitor sales activity and goal achievement.
  • Marketing - Implemented marketing strategies which resulted in 12% growth of customer base.

Certification

  • Forklift Certification
  • First Aid Certification

Languages

English
Full Professional

Timeline

General Manager

Advanced Auto Parts
01.2024 - 03.2025

Store Manager

Dollar General
04.2016 - 01.2024

Store Manager

Family Dollar
03.2011 - 04.2016

BACHELOR OF BUSINESS MANAGMENT - Business Administration And Management

University of Phoenix

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Matt Engstrom