Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Matthew Bartlett

Surprise

Summary

Dynamic sales leader with extensive experience at Parker and Sons, excelling in team development and client relationship management. Proven track record in strategic planning and problem-solving, consistently exceeding sales targets. Recognized for fostering a collaborative environment that enhances productivity and employee satisfaction, driving operational success and customer loyalty.

Overview

11
11
years of professional experience

Work History

Water Treatment Consulant

Parker and Sons
03.2025 - Current
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.

Sales and Retail Coordination Manager

Parker and Sons
02.2021 - 02.2025
  • Managed multiple projects simultaneously while adhering to strict deadlines and budget constraints.
  • Collaborated with upper management to establish realistic expectations for project deliverables based on available resources and time constraints.


Inside Sales Manager

Parker and Sons
08.2019 - 02.2021
  • Managed a high-performing inside sales team to exceed company targets and quotas consistently.
  • Monitored and amplified sales pipeline to maintain flow of potential leads and prospects.


Retail Sale Manager

Parker and Sons
09.2018 - 08.2019


  • Reduced employee turnover rates by fostering a positive work environment that encouraged professional growth and development.
  • Led multi-unit teams through periods of change while maintaining high levels of productivity and morale.

Dispatch Operations Manager

Parker and Sons
07.2017 - 08.2019
  • Facilitated cross-training initiatives among dispatchers in various departments leading to greater flexibility during peak periods.
  • Managed a team of dispatchers, ensuring optimal productivity levels and high-quality performance in meeting deadlines.



Retail Manager

Living Spaces
01.2014 - 08.2017
  • Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
  • Trained and developed new employees for ease of transition into team.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.

Education

Early And Late Model Harley Davidson - Mechanical

Universal Technical Institute
Phoenix, AZ
01-2013

Skills

  • Problem-solving
  • Attention to detail
  • Team leadership & development
  • Client relationships
  • Integrity and honesty
  • Analytical thinking
  • Strategic planning
  • Customer relationship management
  • Goal setting
  • Time management

Accomplishments

  • Supervised team of 32 staff members.
  • Achieved a response time of less than 5 minutes by introducing new collaborative platform for managing customer inquires, while maintaining an inbound hold time of less than 35 seconds
  • Used Microsoft Excel to develop seasonal retail trends and year over year data for all of our retail partners on a weekly and monthly bases
  • Collaborated with new divisions of the company to build their operational needs both internally and externally.

Timeline

Water Treatment Consulant

Parker and Sons
03.2025 - Current

Sales and Retail Coordination Manager

Parker and Sons
02.2021 - 02.2025

Inside Sales Manager

Parker and Sons
08.2019 - 02.2021

Retail Sale Manager

Parker and Sons
09.2018 - 08.2019

Dispatch Operations Manager

Parker and Sons
07.2017 - 08.2019

Retail Manager

Living Spaces
01.2014 - 08.2017

Early And Late Model Harley Davidson - Mechanical

Universal Technical Institute
Matthew Bartlett